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# IT-Servicetechniker

- **Company:** Yer Group
- **Location:** Kassel, Germany (Remote available)
- **Salary:** €39,500.0 - €48,500.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Microsoft Office, Microsoft Operating Systems, Systems Integration, Software Distribution, Information Technology
- **Published:** July 6, 2026
- **Apply:** https://www.xing.com/jobs/kassel-it-servicetechniker-156015669

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich, z. B. Fachinformatiker Systemintegration, Informatikkaufmann oder Kaufmann für Digitalisierungsmanagement
 * Fundierte Kenntnisse in Microsoft-Betriebssystemen, MS Office, Netzwerktechnik und Hardware
 * Erfahrung mit Softwareverteilung, Ticketsystemen und Remote-Support
 * Strukturierte, zuverlässige und eigenständige Arbeitsweise mit hoher Einsatzbereitschaft
 * Sehr gute Deutsch- und Englischkenntnisse sowie ausgeprägte Kommunikationsfähigkeit

## Description

* Betreuung von Mitarbeitenden, Außenstellen und Tochterunternehmen im Second-Level-Support
 * Sicherstellung des operativen Betriebs im Client-Umfeld
 * Analyse und Behebung technischer Störungen
 * Bearbeitung von Serviceanfragen und IT-Problemen
 * Ansprechpartner für technische Supportthemen im Second-Level-Support


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