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# Onsite Technical Services

- **Company:** Fujitsu
- **Location:** Portsmouth, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Networking Hardware, Microsoft Office, CompTIA Strata - PC Hardware Technology Engineer, Information Technology, Laptops
- **Published:** July 17, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=2aaff3f25c733e3e

## About the Role

* Windows 11
 * MS Office / Office 365
 * Support for general PC/Laptop Hardware
 * Support for agreed peripherals, The essential competencies of the User Support Technician are:
 * Flexibility - with regard to hours worked (within contractual requirements) to meet SLAs. To be able to travel (within a defined geography) to cover home workers and assist at other sites if necessary
 * Great Problem-solving skills
 * Customer focused - a positive 'can do' attitude and high orientation to customer satisfaction
 * Self-motivated - willingness to get on with the job - a self-starter who does not need constant supervision
 * Team player - good team working skillsFantastic personal organisation

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme.

## Description

Are you Customer Obsessed? Can you work passionately and collaboratively within a team of like-minded Customer Service focused engineers? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with committed people to provide on-site IT services for our HMRC customer in Portsmouth. This is your world and your opportunity to shape it for the better., We are looking for a dynamic and driven IT Technician to be the face of Fujitsu working with end users on the HMRC account. Your role will primarily involve delivering face-to-face IT support to users at a Connect IT Bar within the HMRC Regional Centre in Portsmouth. You will be working alongside other IT technicians on site. You will provide:

 * User support at the Connect IT Bar.
 * Support for Network devices, PCs, Laptops, Surface Pros, Telephony devices and other locally installed peripherals.
 * Support for AV setup within meeting rooms and completion of checks to confirm meeting rooms are fully operational.
 * Management and delivery of local moves and changes on site.
 * Support of official Homeworkers when required (off-site visits).
 * Development of key relationships with end user HMRC staff in various business areas.
 * Provision of support to relevant Fujitsu (and sometimes HMRC) third parties.Feedback on perceived issues, to ensure new services are engaged successfully, negating problems before they arise.


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