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# Assistant Director Digital Innovation and Access

- **Company:** Sheffield City Council
- **Location:** Sheffield, UK
- **Salary:** £67,020.0 - £71,781.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analytics
- **Published:** July 9, 2026
- **Apply:** https://jobs.theguardian.com/job/10145192/assistant-director-digital-innovation-and-access/?LinkSource=PremiumListing

## About the Role

A collaborative and forward-thinking leader with experience of delivering digital transformation and change who can bring people with them, translate digital ambition into practical delivery, and ensure innovation is inclusive, ethical and focused on real user needs.

## Description

Are you an experienced digital leader who wants to make public services easier, fairer and more accessible for everyone? This is an exciting opportunity to shape how Sheffield City Council uses digital innovation, data and emerging technology to lead and improve services for residents, businesses and staff

The ICT & Digital Innovation service sits at the heart of Sheffield City Council's transformation.

What we do

 * Modernise services - Designing digital-first, accessible services centred on user needs.
 * Drive transformation - Delivering programmes that improve efficiency and deliver measurable benefits.
 * Enable smarter decisions - Using data and insight across the organisation.
 * Ensure services are customer-first, data-driven and digitally enabled.
 * Support the workforce - Providing modern tools, systems and digital skills.
 * Keep services running - Ensuring secure, resilient, 24/7 ICT services.

Key responsibilities

In this role you will lead how the Council designs, delivers and continuously improves inclusive digital services and adopts emerging technologies.:

 * Expanding digital self-service and customer access channels
 * Driving channel shift and improving user experience
 * Leading adoption of AI, automation and emerging technologies
 * Ensuring digital inclusion and accessibility for all communities
 * Building a strong culture of innovation, engagement and ethical technology use


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