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# Travel Systems Lead

- **Company:** C&M Travel Recruitment
- **Location:** London, UK (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Software Documentation, Microsoft Office, Systems Integration, Tools for Reporting
- **Published:** July 9, 2026
- **Apply:** https://www.reed.co.uk/jobs/travel-systems-lead/57107452

## About the Role

* Experience working within a corporate travel or TMC environment.
 * Strong knowledge of mid-office systems (ProTAS experience is highly desirable).
 * Good understanding of GDS platforms, online booking tools and travel technology integrations.
 * Excellent analytical and problem-solving skills with a keen eye for detail.
 * Strong stakeholder management and communication skills.
 * Experience managing multiple priorities and delivering technology improvements in a fast-paced environment.

What You'll Get

 * Remote working with flexibility and occasional team meetings.
 * The opportunity to shape and improve critical travel technology platforms.
 * A collaborative, supportive team environment.
 * Ongoing opportunities for professional development and career progression.

If you're passionate about travel technology and enjoy solving problems, improving systems and driving operational excellence, we'd love to hear from you.

## Description

Are you an experienced travel systems professional with a passion for improving technology, processes and operational performance? We're looking for a Travel Systems Lead to take ownership of our mid-office platform, ensuring our travel systems are reliable, efficient and continually evolving to support the business.

You'll act as the subject matter expert for our mid-office system, working closely with internal teams, technology partners and suppliers to optimise workflows, improve automation, and deliver technology enhancements that make a real difference to our operations.
What You'll Be Doing

 * Lead the administration, configuration and ongoing optimisation of the mid-office travel system.
 * Manage system upgrades, testing, releases and new functionality to ensure maximum performance and reliability.
 * Drive process improvements through automation, workflow optimisation and continuous improvement initiatives.
 * Maintain data integrity across travel systems, including GDS, mid-office, back-office and reporting platforms.
 * Manage integrations with booking tools, CRM, finance and reporting systems, working with technology partners to resolve issues.
 * Lead or support system implementations, migrations and technology projects, ensuring successful delivery with minimal business disruption.
 * Produce and maintain system documentation, configuration standards and best practice guides.
 * Provide expert support and training to operational teams, helping users maximise system capability.
 * Build strong relationships with stakeholders across operations, finance, sales and technology to deliver business-focused solutions.
 * Mentor colleagues, share knowledge and help develop capability across the wider team.


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