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# Applications Specialist

- **Company:** HOLOGIC
- **Location:** Croydon, UK (Remote available)
- **Salary:** £45,000.0 - £55,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Salesforce.Com, Oracle Erp
- **Published:** July 1, 2026
- **Apply:** https://www.totaljobs.com/job/applications-specialist/hologic-job107615741

## About the Role

* A Bachelor's degree in Life Sciences, Biomedical Sciences, or a related discipline.
 * Strong experience working within a diagnostic laboratory environment, with advanced applications knowledge in a relevant field.
 * Solid knowledge of diagnostic technologies and the ability to confidently support Hologic products and services.
 * Experience using tools such as Microsoft Office, with familiarity in systems like Salesforce CRM and Oracle ERP.
 * Up-to-date awareness of local accreditation standards and clinical training requirements related to medical devices.
 * Excellent communication and interpersonal skills, with the ability to explain complex scientific concepts clearly to diverse audiences.
 * Strong analytical and troubleshooting abilities, with a systematic approach to solving technical challenges.
 * Confidence delivering engaging training sessions to different user groups.
 * The ability to interpret scientific literature and communicate key insights effectively.
 * A full driving licence and the ability to travel extensively within the territory.

We're looking for someone who is customer-focused, proactive, and collaborative-someone who can represent the voice of the customer internally while working independently in the field. You'll thrive in a fast-moving environment, bring thoughtful problem-solving to complex situations, and continuously look for ways to improve the customer experience.

If you enjoy combining scientific expertise with relationship-building and want to make a meaningful impact in diagnostic healthcare, this role offers the opportunity to do exactly that.

## Description

* Act as a key technical and applications expert for Hologic customers within your territory, supporting laboratories in the effective use of our diagnostic platforms.
 * Deliver engaging training for new and existing users, ensuring they feel confident operating and optimising Hologic systems.
 * Provide advanced applications troubleshooting and guidance to help customers resolve complex issues quickly and effectively.
 * Support the full customer journey-from pre-site and site assessments to ongoing post-installation support.
 * Build strong, long-term relationships that drive customer satisfaction and retention.
 * Identify opportunities to grow existing accounts while gathering insights from competitive sites to support market expansion.
 * Represent Hologic at conferences, trade shows, and customer events, providing technical expertise and commercial support.
 * Work closely with cross-functional teams including Sales, Field Service Engineering, Marketing, Technical Solutions, and Customer Service to deliver a seamless customer experience.


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