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# TECHNICIEN SUPPORT VVIP (F/H)

- **Company:** Groupe Randstad
- **Location:** Paris, France
- **Experience:** Experienced
- **Salary:** €27,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, TeamViewer, Office365, Gestionnaire Libre De Parc Informatique (GLPi)
- **Published:** July 3, 2026
- **Apply:** https://www.meteojob.com/jobs/55072431

## About the Role

De formation Bac+2, vous justifiez d'une expérience de 4 années minimum.
Compétences reconnues sur l'environnement utilisateur : PC, tablette, smartphone, système
d'exploitation Windows, Teams, Outlook, O365, Teamviewer, GLPI, ...
Excellent savoir être et présentation.
Autonomie, rigueur et discrétion.

## Description

Vous assurez le support bureautiques auprès d'utilisateurs sensibles et exigeants. Cela intègre les utilisateurs dont les fonctions sont stratégiques pour le business et les activités du client.
Principales activités :

 - Assistance et conseils aux utilisateurs
 - Résolution des incidents
 - Traitement des demandes
 - Formations des utilisateurs aux outils
 - Préparation et déploiement des postes
 - Gestion des SAV matériels
 - Information de l'utilisateur sur la solution apportée à sa configuration
 - Clôture technique des dossiers


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