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# IT-Servicetechniker im Innendienst

- **Company:** TELCAT IT SERVICES GmbH
- **Location:** Uelzen, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Online Services, Cloud Computing, Hyper-V, Windows Servers, System Availability, Firewalls (Computer Science), Information Technology, Vmware
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5802954628

## About the Role

* Abgeschlossene Ausbildung in einem IT-Beruf, vergleichbare Qualifikation oder Erfahrung
 * Erste Berufserfahrung im IT-Support/Helpdesk oder Kundenservice
 * Ausgeprägte Kunden- und Serviceorientierung, Kommunikations- und Organisationstalent
 * Starker Teamgeist, sowie hohes Qualitätsbewusstsein
 * Von Vorteil sind Erfahrungen in einem der folgenden Bereiche: Installation und Wartung von IT-Systemen, Windows Server ab 2012 R2, VMware, Hyper-V, Microsoft 365 Cloud / Exchange online, Netzwerktechnik, Firewalls, IP-Telefonanlagen

## Description

Deine Aufgaben bei uns

 * Monitoring von IT-Infrastrukturen und Managed Services
 * Sicherstellung der Systemverfügbarkeit und Behebung von technischen Problemen
 * Anlegen, Bearbeiten, Weiterleiten und Eskalieren von Support-Tickets sowie Dokumentation
 * First- sowie Second Level Support


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