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# Oracle Utilities CCS Billing Variance Triage Lead

- **Company:** Accenture
- **Location:** St. Petersburg, FL, United States
- **Experience:** Expert
- **Salary:** $73,800.0 - $218,800.0
- **Contract:** Permanent contract
- **Skills:** Analysis of Variance (ANOVA), JIRA, Bug Tracking Systems, Cloud Storage, Software Debugging, SQL Azure, Oracle (Applications), Power BI, SQL Databases, Data Processing, Azure Data Factory, Tools for Reporting, Data Pipelines
- **Published:** July 3, 2026
- **Apply:** https://www.techcareers.com/job.asp?id=3309657763&tx=KL5757FFI&pt=1&aff=0B19D771-A501-4A5E-8338-2A822B784D54&utm_source=Job%20Feed&utm_medium=textkernel&utm_campaign=DE&utm_term=0B19D771-A501-4A5E-8338-2A822B784D54

## About the Role

A billing specialist with deep Oracle CC&B and CCS/C2M expertise and the analytical rigor to systematically triage billing variances at scale during a CC&B-to-CCS migration. You are equally fluent in rate engine logic and SQL, and you know how to run a structured daily triage cadence that keeps a program moving. You combine technical depth with sharp communication skills - you can translate variance root cause into clear defect records and present crisp summaries to program leadership. You thrive in fast-paced testing environments where every discrepancy has a deadline., * Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M with a deep focus on billing and rate engine logic.

 * Minimum 5 years of experience using SQL to query Oracle Utilities data models and investigate billing calculation issues, integration discrepancies, or data quality defects.
 * Minimum 3 years of experience in a billing triage, defect analysis, or test lead role on an Oracle Utilities implementation or upgrade project.
 * Minimum 2 years of experience with JIRA or equivalent defect tracking tools and Power BI or equivalent reporting tools in a project delivery context.
 * Minimum 1 year of experience with AMI/interval data processing or NESB billing logic in an Oracle Utilities environment.
 * Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience., * Prior experience on a CC&B-to-CCS or CC&B-to-C2M migration project, particularly in a bill comparison or parallel testing role.
 * Experience with Oracle CCS rate engine configuration and debugging.
 * Familiarity with Azure Blob Storage, Azure Data Factory (ADF), or Azure SQL in the context of utility data pipelines.
 * Oracle Utilities CCS or CC&B certification.

## Description

* Lead Tier 1 and Tier 2 billing variance analysis across bill comparison outputs between CC&B and CCS/C2M, using the Bill Compare Tool and supporting datasets.
 * Own and manage the daily triage cadence for billing variances - reviewing outputs, assigning root cause categories, prioritizing defects, and driving resolution.
 * Create structured defect records with clear root cause, impacted scenarios, and remediation recommendations for development and configuration teams.
 * Use SQL to investigate variance root cause at the data level, including rate engine execution differences, interval data discrepancies, NESB logic, and AMI/interval data handling.
 * Analyze billing variance patterns across NESB, rate schedules, AMI reads, and special billing scenarios to identify systemic configuration or code issues.
 * Present variance trend summaries, defect aging reports, and open risk items to program leadership on a regular cadence.
 * Collaborate with functional and technical teams across CCS billing, rate engine, MDM, and integration workstreams to resolve complex variance scenarios.
 * Maintain and refine triage process documentation, defect categorization standards, and variance reporting dashboards (Power BI / JIRA).

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.


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