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# Application Support Engineer

- **Company:** Profectus Recruitment
- **Location:** Newbury, UK
- **Salary:** £35,000.0 - £40,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Application Performance Management, Business Software, Business Systems, Software Documentation, Linux, Microsoft Office, Windows PowerShell, Power BI, Standard Sql, Tools for Reporting
- **Published:** July 31, 2026
- **Apply:** https://www.reed.co.uk/jobs/application-support-engineer/57181009

## About the Role

* Previous experience in an Application Support, Systems Support or similar role.
 * Strong troubleshooting and problem-solving skills.
 * Excellent communication skills with technical and non-technical users.
 * Well organised with the ability to manage multiple priorities.
 * Good knowledge of Microsoft Office and standard desktop applications.
 * Full UK driving licence.

Desirable Experience

 * Supporting ERP or CRM applications.
 * Exposure to reporting tools such as Power BI.
 * Knowledge of SQL, PowerShell, Windows or Linux.
 * Understanding of ITIL or structured service management environments.

## Description

Our client is looking for an Application Support Engineer to join their internal technology team. This is an excellent opportunity to join a well-established business that continues to invest in its systems and technology, offering the chance to work on a range of business-critical applications and projects.

The successful candidate will provide day-to-day support for key business applications, working closely with internal stakeholders and third-party software providers to resolve issues, coordinate system updates and contribute to ongoing improvements.
Responsibilities

 * Provide support for a range of business-critical applications.
 * Investigate and resolve application-related issues.
 * Coordinate software updates, patches and deployments with third-party suppliers.
 * Support system upgrades, testing and new feature releases.
 * Assist with user acceptance testing and maintain system documentation.
 * Monitor application performance and help maintain data quality.
 * Work with stakeholders across the business to gather requirements and identify system improvements.
 * Contribute to application and business systems projects.


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