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# Principal Consultant - SAP S4HANA CS

- **Company:** Infosys
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Unit Testing, Data Migration, Monitoring of Systems, SAP (Applications), SAP Sales and Distribution, Software Deployment, SAP S/4HANA, SAP Ariba
- **Published:** July 15, 2026
- **Apply:** https://www.adzuna.de/details/5687901867

## About the Role

* Strong CS knowledge in Customer Project scenarios
 * Working knowledge of Agile methodology
 * Basic knowledge of CPM-CS integration

## Description

As a Functional Consultant - SAP S/4HANA Service Management (SM), you will lead the rollout of SAP SM processes, collaborate across functional teams, support business stakeholders, and ensure a smooth and stable go-live experience. You will be responsible for driving design, configuration, testing, and post-deployment support initiatives., SAP Rollout

 * Lead the rollout of SAP S/4HANA Service Management (SM).
 * Analyse business requirements and convert them into BRDs and configuration designs.
 * Configure SAP SM functionalities to align with business processes and template standards.
 * Drive Unit Testing and UAT cycles, ensuring thorough coverage and timely issue resolution.
 * Collaborate with the global template team to ensure best-practice design and process adherence.

Collaboration & Communication

 * Work closely with SAP functional leads (SD, MM, PP, FI) to ensure seamless cross-module integration.
 * Engage stakeholders to gather requirements, validate solutions, and communicate rollout progress.
 * Participate in cross-functional meetings to align SAP deployment activities with business priorities.

User Support & Training

 * Deliver user training and enablement on SAP SM functionalities, processes, and best practices.
 * Act as the primary liaison between business users and the SAP template/core team.
 * Support end-user readiness and adoption during rollout and go-live.

Data Migration

 * Partner with data migration teams on strategy, mapping, validation, and cutover execution.
 * Support development and review of migration programs to ensure data quality and completeness.

Hypercare Support

 * Provide dedicated post-go-live Hypercare support to ensure system stability and user satisfaction.
 * Monitor system performance and user feedback, addressing issues promptly and effectively.
 * Lead daily Hypercare stand-ups to track issues, actions, progress, and user experience.


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