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# Computer/ Lock Technician / Hospitality Systems Trainer

- **Company:** The Bryan Publishing Company
- **Location:** Orlando, FL, United States
- **Experience:** Starter
- **Salary:** $43,680.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Databases, Identity and Access Management, IP Addressing, Key Management, Microsoft SQL Server, Network Connections, SQL Databases, Wi-Fi Technology, Network Server
- **Published:** May 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=476c9b588de1184f

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Windows?, * 1-3 years of IT, helpdesk, or software installation experience (Windows environments)

 * Strong, professional verbal communication - you will be standing in front of hotel staff and occasionally hotel ownership
 * Comfort leading classroom-style training or small-group walkthroughs
 * Basic networking fundamentals (IP addressing, ports, Wi-Fi, connecting workstations to a server)
 * Valid driver's license, clean driving record, and willingness to travel across multiple states with overnight stays
 * Able to pass a background check and drug screening
 * Professional appearance and demeanor - you are the face of Bryant Lock Installation and Dormakaba on property

Nice to Have (Not Required)

 * Prior experience with dormakaba Ambiance, Saflok System 6000, or similar hotel lock/PMS systems
 * Hospitality industry background (hotel operations, front desk, PMS systems, etc.)
 * Experience with SQL Server or basic database troubleshooting
 * IT certifications (CompTIA A+, Network+, or similar)
 * Prior training, teaching, or customer-facing presentation experience

## Description

* Install and configure dormakaba Ambiance Access Management Software on property workstations and servers
 * Support and service legacy Saflok System 6000 installations, including migrations to Ambiance where applicable
 * Install encoders, readers, and related peripherals; verify successful communication with locks
 * Configure system security settings, user permission levels, guest registration defaults, and key management rules
 * Work alongside our Lock Technicians to bring rooms, common areas, amenities, and elevators online
 * Basic troubleshooting on Windows workstations, SQL-based databases, and network connectivity to property systems

On-Site Staff Training

 * Deliver classroom-style training sessions for hotel front desk, housekeeping, security, and management staff
 * Give a clear overview of Ambiance and, when applicable, System 6000 - how the system works, what each user role can do, and common workflows
 * Walk staff through everyday tasks: issuing guest keys, re-encoding, handling lost keys, running reports, and managing staff credentials
 * Answer questions, tailor training to each property's workflow, and leave staff feeling confident running the system on day one
 * Provide light post-training support and escalate complex issues to dormakaba technical support when needed


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