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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Staff Software Engineer - AI/ML - Veza - **Company:** ServiceNow - **Location:** Minneapolis, MN, United States - **Experience:** Expert - **Salary:** $171,900.0 - $300,800.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Artificial Intelligence, Amazon Web Services, Systems Engineering, Architectural Patterns, Microsoft Azure, Cloud Computing, Distributed Systems, Memory Management, Identity and Access Management, Python (Programming Language), Software Deployment, Software Engineering, Systems Integration, Google Cloud, System Availability, Large Language Models, Multi-Agent Systems, Backend, AI Platforms, Information Technology, Low Latency, Api Design, Servicenow, Golang, Microservices - **Published:** July 1, 2026 - **Apply:** https://dejobs.org/x/x/B6DDC4AB0D90494E90F260077BE8E393/job/ ## About the Role * Education: Bachelor's, Master's, or PhD in Computer Science, Engineering, or a related technical field. * Experience: * 10+ years of professional software engineering experience, with a proven track record of technical leadership at a Staff or Senior Staff level. * 2+ years of hands-on experience in architectural design and production deployment of GenAI technologies, multi-agent systems, LLM orchestration frameworks (e.g., LangChain, AutoGen), or Model Context Protocols (MCP). * Technical Mastery: * Expert-level proficiency in Python and Golang (or Java), with deep expertise in distributed systems, microservices architectures, and high-throughput API design. * Deep understanding of Cloud Platforms (AWS, Azure, GCP) with experience designing or integrating with enterprise Identity and Access Management (IAM) environments and security fabrics. * Execution & Ownership: A strong sense of product ownership. You have a history of taking ambiguous, 0-to-1 AI initiatives and scaling them to 1-to-100 enterprise realities. * Communication: Exceptional communication skills with a demonstrated ability to distill complex AI reasoning and architectural trade-offs into clear, strategic narratives for both engineering teams and executive boardrooms. ## Description We are seeking a Senior Staff Software Engineer to serve as the technical visionary and architect for our multi-agent harness platform, and writing agents for our products. This is a high-leverage, tier-one leadership opportunity operating at the absolute frontier of Agent research and large-scale backend systems engineering. In this role, you won't just implement agents-you will define the architectural patterns, scalability guardrails, and strategic direction for how intelligent, autonomous agents reason, decide, and secure the modern enterprise. What You Will Do * Architect & Vision: Define the technical roadmap and architecture for Access AI Platform, ensuring high availability, low latency, and deterministic reliability. * System Design: Lead the design of advanced agent orchestration layers, multi-agent communication, and sophisticated context/memory management. * Productionize at Scale: Transition cutting-edge LLM capabilities and MCP frameworks from experimental prototypes into hardened, enterprise-grade pipelines within our identity access infrastructure. * Technical Leadership: Act as a force multiplier across the engineering organization. Define engineering excellence, establish robust test/evaluation frameworks for non-deterministic AI systems, and mentor senior and staff-level engineers. * Cross-Functional Influence: Partner closely with Product, Security, and Executive leadership to align technical investments with long-term business strategy, pioneering new capabilities from ideation to global deployment., We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://careers.servicenow.com/life-at-servicenow#workpersonas) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service., For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. ## Related Videos - [Engineering Mindset in the Age of AI - Gunnar Grosch, AWS](https://www.wearedevelopers.com/videos/1735-engineering-mindset-in-the-age-of-ai-gunnar-grosch-aws) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Go with the Flow: Stop the Leaks Before Your Memory's a Waterfall!](https://www.wearedevelopers.com/videos/100073-go-with-the-flow-stop-the-leaks-before-your-memory-s-a-waterfall) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Nest.js - TypeScript in the backend can also be clean](https://www.wearedevelopers.com/videos/1033-nest-js-typescript-in-the-backend-can-also-be-clean) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [What is Software Engineering in the Age of AI?](https://www.wearedevelopers.com/magazine/640-what-is-software-engineering-in-the-age-of-ai)