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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Infrastructure and Telecommunications Manager - **Company:** Cardiff and Vale University Health Board - **Location:** Sutton in Ashfield, UK - **Salary:** £66,582.0 - £77,368.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Cyber Security, Text Processing, PRINCE2, Webmail, Information Technology, Cisco - **Published:** July 9, 2026 - **Apply:** https://www.jobs.nhs.uk/candidate/jobadvert/C9214-26-0590/ats-direct-apply ## About the Role * Ability to manage external customers and contractors * Ability to establish and performance manage the delivery of Service Level Agreements. * Highest level of analytical and problem solving skills * Ability to deal with highly complex and sensitive issues * Ability to negotiate, persuade and influence at all levels both within and across organisational boundaries * Ability to make sound decisions on operational and service issues and developments based on knowledge and experience * Excellent knowledge of Health Care IT * Excellent knowledge and experience of Information Governance * Ability to understand and promote best practice in IT. * Ability to write and present reports and proposals to senior managers and external agencies * Facilitation * Ability to anticipate impact of internal and external decisions on the IT service and make appropriate preparations. * Excellent knowledge of the IT security environment * Excellent Communicator with good presentation skills able to adapt content and delivery to meet the needs of the audience * Excellent problems solving skills coupled with the ability to concentrate in a busy support environment, decision making and facilitation skills * Staff motivation skills * Application of Risk Management within an IT environment., * Educated to first degree level in an appropriate discipline * In possession of the PRINCE2 Project Management Foundation Qualification * CISCO Trained, * In possession of the PRINCE2 Project Management Practitioner Qualification * Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft etc) * ITIL Service Management, * Management experience in an ICT arena. * Significant experience of working in an ICT customer service/technical operations * Experience of managing contracts, which includes overall responsibility for the relationship as well as for individual projects or programmes to be delivered * Experience of system procurement * Strategy development and implementation * Experience in the development and management of service level agreements, commercial contracts and account management * Experience managing complex and sensitive programmes and projects that require significant clinical and executive engagement for success * Experience managing Capital and revenue budgets over £1m * Researching, analysing and presenting information to Executives and Board members * Successfully managing a diverse team * Sound IT skills in word processing, spread -sheet, presentation and email software * Experience of developing and monitoring business continuity and disaster recovery plans for critical IT systems * Ability to communicate with a diverse group of professionals to very large groups * Ability to motivate staff, colleagues and stakeholders to achieve the project outcomes, * NHS / public sector experience * Significant appreciation, knowledge and experience of good IT practice across the acute sector * Experience of major system procurement * Significant knowledge of Health Care IT, * Ability to work flexibly, outside normal office hours, in order to suit the needs of the users. * Ability to travel in order to attend meetings/deliver training at point of need. * Clean driving licence and use of own car ## Description Are you passionate about the digital space? Do you want to help transform health and care services through innovative digital support? We are looking for an enthusiastic and dedicated individual to join our team as a Network Infrastructure and Telecommunications Manager within the Technical Operations Strategic Business Unit (SBU) at NHIS. This is a fantastic opportunity to be part of a team that is working to future-proof the NHS by delivering vital digital services and supporting the transformation of healthcare through technology. As part of the Technical SBU, your primary goal will be to support the delivery of Service Level Agreements, design and implement technical solutions, and work collaboratively with our Partners and Customers to align with clinical and IT strategies. You will play a key role in maintaining and enhancing the IT infrastructure at all levels, from providing essential technical support to users, to managing upgrades and installations within our Datacentres. We are committed to ensuring that our customers experience minimal disruption and receive high-quality service that ensures the smooth continuation of care. If you are ready to bring your passion for digital transformation and healthcare to the next level, apply today to join our team!, To understand the role in more detail, please refer to the attached job description and person specification. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)