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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Manager - **Company:** Too Good To Go - **Location:** UK - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Data Analysis, Software as a Service, System Configuration, Scrum Methodology, Salesforce.Com, Systems Integration, Marketplace - **Published:** July 11, 2026 - **Apply:** https://www.totaljobs.com/job/implementation-manager/too-good-to-go-job107671967 ## About the Role * Experience in project management, implementation management, or a related field within a SaaS or technology-driven environment; experience in food retail and grocery is a plus. * Proven track record of managing successful customer implementations and delivering projects on time and within scope. * Strong organisational skills with the ability to manage multiple projects simultaneously and prioritize effectively. * Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders, from local sales teams to VP level. * A problem-solving mindset and the ability to adapt to changing requirements or challenges. * Experience in coordinating technical setups or working with product teams to implement solutions. * Entrepreneurial self-starter with a proven ability to work independently and collaboratively across teams. * Proficiency in project management tools and methodologies (e.g., Agile, Scrum, or similar). * Knowledge of Salesforce CRM is a plus. * Language skills: Full fluency in English and Spanish. French is a plus., We want to inspire and empower everyone to fight food waste together. With that mission, it's only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we're allowed to be ourselves, and we're committed to a culture where all of us belong. ## Description We are seeking a highly motivated Implementation Manager to work alongside our Key Account Management and Solution Consultant teams to oversee the successful onboarding and integration of our B2B SaaS product, Too Good To Go Platform, into food retailers' operations. You will be part of a global Solution Consultants & Implementation Managers team, supporting multiple markets. Our SaaS product consists of three modules in addition to our Marketplace app: Expiry Date Management, AI-Powered Discounting, and a Donations solution, all designed to help retailers manage, sell, and redistribute their surplus food. As an Implementation Manager, you will collaborate closely with local Key Account Managers and Product teams in addition to Solution Consultants to deliver seamless customer onboarding experiences. You'll act as the central point of contact for implementation projects, ensuring timely delivery, clear communication, and alignment across stakeholders. Your role will also involve coordinating technical and operational activities while advocating for continuous improvement in processes and customer satisfaction., * Act as the primary liaison between internal teams (Key Account Management, Product, and Sales Engineering) and external stakeholders to ensure all implementation requirements are met. * Skillfully communicate with technical teams from KA, negotiating outcomes that satisfy all parties and strengthen trust-based relationships. * Partner with local Key Account Management and Solution Consultant teams to identify opportunities for upselling and cross-selling additional modules using MEDDICC tools. Task & project management * Collaborate with local Sales team on Too Good To Go Platform modules implementation for new or existing customers, including project success criterias, timelines, technical setup, configuration, tests and training. * Develop training materials and deliver customer training sessions to ensure successful product adoption and usage. * Coordinate technical setup and integrations projects (data, embedded functions, analytics), partnering with our Product teams to address any challenges and connecting with the Customer Experience team when rollout is confirmed. Data analysis and insights * Guide internal stakeholders, mainly local Sales team, on using available tools and dashboards for comprehensive performance analysis Product knowledge * Provide deep expertise on system configurations, workflows, systems integrations and operational best practices tailored to the needs of each retailer. * Provide feedback to the Product team on customer requirements, feature requests, and market trends, influencing product enhancements. ## Related Videos - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [How to build the best Food service in the world](https://www.wearedevelopers.com/videos/520-how-to-build-the-best-food-service-in-the-world) - [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights) - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Should Tech Managers Be Developers First? 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