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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Engineer - **Company:** Gleneagles - **Location:** Auchterarder, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Systems Engineering, Microsoft Azure, Cyber Security, Hyper-V, Local Area Networks, Windows Servers, Systems Development Life Cycle, Software Deployment, Wide Area Networks, Wi-Fi Technology, Firewalls (Computer Science), Information Technology - **Published:** July 5, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=7fe92c06e713889d ## About the Role We are currently seeking a proactive, solution-focused and versatile Senior IT Engineer, to join our IT team., * You have an accredited IT qualification, with extensive hands-on engineering experience; cyber security qualifications or experience is also desirable, however not essential * Ideally, you have experience within Hospitality and managing Hospitality management systems, including payments and Point of Sale, with an understanding of Audio Visual systems * You love to be hands on, visible within the business providing a great service, and you have the ability to step into and support all areas of IT systems and infrastructure * Technically, you can manage all Microsoft environments including Windows OS, Microsoft 365, Azure, AD, Group Policy, and you have a great understanding of Windows Server management including Hyper-V environments * You also have experience of network WAN / LAN, Wi-Fi, firewall / security technologies, unified comms / telephony, ideally using Avaya technologies * Well versed in enterprise backup and security principles and technologies, you're also adept in ITIL service management and change control methodologies; managing third party support providers, monitoring SLAs and escalating incidents as required * Flexible in your approach, you appreciate this type of role may involve occasionally working outside normal working hours to support our busy 24/7/365 business, in undertaking planned maintenance projects and ad hoc support requests * Your desire to keep your skills and knowledge current means you're always up to date with the IT and technology landscapes * Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand * You have a positive "can do" attitude to solving problems in a professional and courteous manner * A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail * You want to be part of a team that works hard, supports each other and above all has fun along the way ## Description We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and contract types to suit everyone., * Working closely with our IT Engineering Manager to architect, scale, and maintain core IT infrastructure, while providing tier-3 escalation support and overseeing lifecycle hardware and software deployments * You'll have responsibility for the maintenance of all Gleneagles IT systems, including regular patching of servers and systems and coordination with third party providers to ensure all systems are kept up to date and secure * Responding swiftly to support tickets from users and working closely with teams across our business on systems development and configuration requests ; providing the a fantastic service, keeping in mind our aim to ensure our people feel as valued as our guests * Managing complex support incidents including coordinating closely with third party support and our in-house teams to ensure faults are resolved efficiently * Assisting key stakeholders with strategic projects including the regular review of IT platforms and the development and delivery of IT projects; acting as technical authority for IT change ensuring all system changes are properly controlled * Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)