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# IT Servicetechniker

- **Company:** hkw München
- **Location:** Hechingen, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Apple IOS, VoIP, Issue Tracking Systems, Microsoft Office, Adobe, Laptops, Windows Client
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5330208257

## About the Role

* Detaillierte Kenntnisse in aktuellen Windows Betriebssystemen und IOS (Regular)
 * Detaillierte Kenntnisse in aktuellen Standard-Applikationen (Office-Produkte, Adobe etc.)
 * Detaillierte Kenntnisse im Hardware-Bereich (PC, Notebooks, Drucker, IP-Telefonie und mobilen Endgeräten)
 * Erfahrung in der Arbeit mit Ticketsystemen
 * Kenntnisse im Netzwerkumfeld (Patching)
 * Führerschein der Klasse B
 * Sichere Deutschkenntnisse
 * Bereitschaft zur Schichtarbeit zwischen 07:00 und 18:00 Uhr

## Description

* Durchführen von Supportaufgaben im Onsite-Support an der Kundenlokation im Bereich Windows Client, Drucker und Netzwerk & Telekom
 * Durchführen von IT-Supportaufgaben anhand der übermittelten B/F, IMAC und H+E Tickets sowie individuelle Projektaufträge
 * Annehmen von Calls und Erfassen von Tickets
 * Zuordnen von Störungsmeldungen


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