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# IT-Servicetechniker im 2nd Level Support

- **Company:** Central IT Services GmbH
- **Location:** Baunatal, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Custom Software, Linux, Microsoft Office, Peripherals, Laptops, Operational Systems, Windows Client
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5330240199

## About the Role

* Du hast Spezialkenntnisse im Bereich von lokalen Applikationen (u.a. MS Office 2010, 2016 und Office 365)
 * Du hast Detailkenntnisse im Bereich von Client Hardware (Notebooks, Workstations und PCs) und deren Peripherie
 * Du hast Technische Erfahrung im Onsite/Remotesupport von Endanwendern
 * Du bist für die Betreuung von Windows Workstations / Laptops mit Software: MS Office, weitere kundenspezifischer Software und Produktionsumgebung, sowie Mobile Devices (IPhone, IPad) zuständig
 * Du hast Spezialkenntnisse im Bereich von Windows Client Betriebssystemen (Windows 7, Windows 10)

## Description

* Remote Unterstützung für weitere Kundenstandorte in Deutschland und im Ausland
 * Einhaltung der gesetzlichen und internen Bestimmungen, Vorschriften und Regelungen
 * fachliches Eskalationsmanagement
 * Unterstützung weiterer Standorte (Urlaubs- und Krankheitsvertretungen)
 * Onsite-Support für die IT-Servicepoints / Kundenlokation im Bereich Windows Client, aber auch Linux, OSX
 * Durchführen von IT-Supportarbeiten anhand der übermittelten Tickets, sowie der individuellen Projektaufträge


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