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# Business Analyst - Workforce Analytics

- **Company:** Driven Brands
- **Location:** Charlotte, NC, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $51,300.0 - $91,600.0
- **Contract:** Franchise
- **Skills:** Microsoft Excel, Data Analysis, Business Logic, Big Data, Excel Formulas, Pivot Tables, Powerpivot, SQL Databases, Powerquery
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2ed4366682ce3fc4

## About the Role

* 2-5 years of professional experience in Business Analytics, Workforce Management, capacity planning, or a related analytical role.
 * Bachelor's degree in a quantitative, business, or analytical field (or equivalent experience).

 * Advanced proficiency in Microsoft Excel, including advanced formulas, PivotTables, Power Query, and analytical problem-solving.

 * Working knowledge writing or using SQL queries to extract, validate, and analyze data.

 * Strong interpersonal & teamwork skills.

 * Effective analytical and problem-solving skills.

 * Attention to detail and strong business judgement.

 * Ability to manage multiple priorities while working independently in a fast-paced environment.

Added Fuel if you have:

 * Strong proficiency in querying & manipulating large datasets using SQL.

 * Experience using Power Query or Power Pivot

## Description

Driven Brands is looking for a Business Analyst in Workforce Analytics who wants to make a difference!

Reporting to the Manager of Analytics and Capacity Planning while supporting our Auto Glass Now (AGN) brand, this role is responsible for delivering clear, actionable insights that inform operational decision-making.

This role collaborates with AGN leadership, translating business questions into structured analysis, identifying performance drivers, and delivering recommendations that influence the business. The ideal candidate is a self-starter who can independently solve business problems, communicate insights effectively, and partner with stakeholders across the organization.

How you will Own It:

 * Partner with stakeholders across departments to understand objectives and define analytical needs.

 * Translate ambiguous business questions into structured analysis and clear recommendations.

 * Independently determine the appropriate analytical approach to solve business problems and provide actionable recommendations.

 * Document business logic, assumptions, KPIs, and requirements for the organization.

 * Clearly communicate & deliver analysis to audiences with varying levels of technical knowledge.

 * Build and maintain advanced Excel-based analytical files used to support recurring and ad-hoc decision-making.

 * Maintain, enhance, and update Excel-based forecasting models that support operational planning and capacity decisions

 * Validate data accuracy and troubleshoot reporting discrepancies across multiple data sources


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