> Markdown version of [/jobs/ext/1565773-system-administrator](https://www.wearedevelopers.com/jobs/ext/1565773-system-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Administrator - **Company:** International Dairy Queen, Inc. - **Location:** Bloomington, MN, United States - **Salary:** $86,377.0 - $105,811.0 - **Contract:** Franchise - **Skills:** Microsoft Azure, Data Integrity, Document Management Systems, Python (Programming Language), Windows PowerShell, Microsoft SharePoint, Systems Integration, System Availability, Microsoft InTune, Information Technology, Performance Monitor, Network Server, Servicenow - **Published:** July 17, 2026 - **Apply:** https://www.dice.com/job-detail/a2393dfe-5565-4ae3-b111-c70e05db8790 ## About the Role * Proven experience as an IT System Administrator or similar role. * Strong knowledge of IT infrastructure, including servers, networks, and storage systems. * Proficiency in ServiceNow administration and development. * Experience with SharePoint administration. * Excellent troubleshooting and problem-solving skills. * Strong communication and interpersonal skills. * Familiarity with ITIL/ITSM framework and best practices. Preferred: * Associate's degree in computer science, Information Technology, or a related field. * Relevant certifications (e.g., Microsoft Certified: Azure, SharePoint, Teams Administrator, ServiceNow Certified System Administrator). * Experience with scripting and automation (e.g., PowerShell, Python). ## Description We have an exciting opportunity available for a ServiceNow & System Administrator based out of our corporate office in Bloomington, MN. The IT System Administrator acts as a crucial liaison between the IT Service Desk and Infrastructure teams, ensuring seamless communication and efficient operations. This role encompasses a diverse range of responsibilities, including Service Desk support, ServiceNow administration and development, SharePoint and Teams administration, and other essential IT system administration duties., Service Desk Support: * Provide advanced technical support and guidance to the IT Service Desk team. * Troubleshoot and resolve complex technical issues escalated from the Service Desk. * Ensure timely and effective resolution of service requests and incidents. * Document system configurations, procedures, and policies. System Administration: * Collaborate with the engineering team to design, implement, and maintain IT infrastructure solutions, including network, server, and storage systems. * Manage and maintain Intune, SharePoint sites and Teams services, providing user support, troubleshooting, and training. Implement and enforce SharePoint and Teams governance policies. * Act as a bridge between the Service Desk and Infrastructure teams, facilitating communication and collaboration. * Monitor and maintain IT systems, ensuring high availability and performance. ServiceNow Administration and Development: * Administer, develop, and customize the ServiceNow platform, including creating and managing workflows, scripts, and automation. * Optimize platform performance and usability, and perform maintenance, updates, and upgrades. * Manage user roles, permissions, and security, and implement security policies to ensure compliance. * Implement and refine ServiceNow modules (e.g., ITSM, RSM), and configure and maintain system integrations. * Ensure data integrity, develop reports, and manage licenses and vendor interactions. * Monitor performance, troubleshoot issues, and provide user support, including maintaining documentation. * Contribute to governance and continuous improvement. Communication & Collaboration * Communicate effectively, verbally and in writing with people at all organizational levels. * Work in a team environment making positive contributions to the organization. * Establish and maintain effective relationships with staff members, customers, and vendors. * Other duties as assigned or required., Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs. ## Related Videos - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Hacking MSSQL on Cloud. All of them. How I became sysadmin on Azure, AWS, GCP and Alibaba.](https://www.wearedevelopers.com/videos/100339-hacking-mssql-on-cloud-all-of-them-how-i-became-sysadmin-on-azure-aws-gcp-and-alibaba) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)