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# 3rd Level Supporter mit Praxiserfahrung

- **Company:** DIS AG
- **Location:** Saarbrücken, Germany (Remote available)
- **Salary:** €50,000.0 - €60,000.0
- **Contract:** Permanent contract
- **Skills:** Network Architecture, Information Technology, Operational Systems
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5803020612

## About the Role

* Abgeschlossenes Studium im Bereich Informatik, Informationstechnologie oder vergleichbare Qualifikation

Langjährige Erfahrung im IT-Support, insbesondere im 3rd Level Support
Fundierte Kenntnisse in fortgeschrittener Fehlerdiagnose und -behebung
Expertise in verschiedenen Betriebssystemen, Servertechnologien und Netzwerkinfrastrukturen
Teamfähigkeit und ausgeprägte Problemlösungsfähigkeiten

## Description

* Koordination mit verschiedenen Fachabteilungen und externen Dienstleistern zur Problemlösung

Durchführung tiefgehender Analysen und Diagnosen
Implementierung von Systemverbesserungen und Optimierungen
Unterstützung des 2nd Level Support-Teams bei der Lösung komplexer technischer Probleme
Erstellung umfassender Dokumentationen zu Lösungen und Arbeitsprozessen


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