> Markdown version of [/jobs/ext/157124-senior-network-technician](https://www.wearedevelopers.com/jobs/ext/157124-senior-network-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior Network Technician

- **Company:** Custom Computer Specialists
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $45,000.0 - $53,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, CompTIA Network+, Desktop Computing, Issue Tracking Systems, Microsoft Office, Network Connections, Software Engineering, Wireless Networks, Connectivity Problems, Wireless Devices, Wired Networks, Network Support, Laptops
- **Published:** May 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f68d0e5d71b53918

## About the Role

Do you have experience in macOS?, The ideal candidate is technically strong, highly organized, and comfortable working directly with end users in fast-paced and highly visible environments. This position requires strong troubleshooting abilities, professionalism, and a commitment to delivering excellent customer service., * 3-5 years of experience in hardware and network support

 * Strong troubleshooting experience with desktops, laptops, and network-connected devices
 * Understanding of wireless networking and wireless device connectivity
 * Experience troubleshooting wired and wireless network issues
 * Strong customer service and interpersonal communication skills
 * Ability to accurately document technical issues and resolutions
 * Excellent organizational and time management skills
 * Ability to work independently and remain active throughout campus environments
 * Strong work ethic and attention to detail
 * Proficiency with Microsoft Office Suite in both Windows and Mac environments, * CompTIA Network+ Certification
 * CCNA Certification
 * Experience working in healthcare, higher education, or research environments

## Description

We are seeking a hands-on and customer-focused Network Support Technician to support a large-scale workstation and network migration initiative within a medical college and research institution environment. This role is responsible for assisting with workstation migrations, network connectivity troubleshooting, wireless and wired surveys, and post-migration technical support across campus locations., * Conduct wired network surveys and document workstation environments across campus

 * Support migration of desktops, laptops, and network-connected devices
 * Perform wireless surveys and assist with wireless connectivity troubleshooting
 * Provide post-migration technical support to staff and administrators
 * Diagnose, document, and resolve hardware, software, and network-related issues
 * Troubleshoot wired and wireless network access and connectivity problems
 * Monitor, manage, and update tickets within the ticketing system
 * Provide in-person deskside support for hardware and software issues
 * Follow up on completed tickets to ensure customer satisfaction
 * Support Microsoft Office applications in both Windows and Mac environments
 * Build positive relationships with end users while delivering white-glove support
 * Maintain professionalism when supporting frustrated or escalated users
 * Participate in campus-wide walkthroughs, surveys, and migration activities
 * Perform additional job-related duties as assigned


## Related Videos

- [In-Memory Computing - The Big Picture](https://www.wearedevelopers.com/videos/626-in-memory-computing-the-big-picture)
- [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [A Hitchhikers Guide to Container Security - Automotive Edition 2024](https://www.wearedevelopers.com/videos/1119-a-hitchhikers-guide-to-container-security-automotive-edition-2024)
- [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data)

## Related Articles

- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)