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# BPM Experte

- **Company:** Hays
- **Location:** Mülheim an der Ruhr, Germany
- **Experience:** Expert
- **Salary:** €53,500.0 - €74,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Business Process Model and Notation, Business Process Management, Signavio, Servicenow
- **Published:** July 31, 2026
- **Apply:** https://www.xing.com/jobs/muelheim-ruhr-bpm-experte-156702673

## About the Role

* Erfahrung mit Signavio und Prozess-Governance
 * Sehr gute Kenntnisse in BPM/BPMN 2.0
 * Erfahrung in Prozessmodellierung und Dokumentation (SOPs, Workflows)
 * Ticketing-/Incident-Management (z. B. Jira, ServiceNow)
 * Analyse- und Troubleshooting-Fähigkeiten
 * Erfahrung bei Reviews und Optimierung von Prozessen
 * Signavio-Administration (Workflows, User, Reporting)

## Description

* Prozessdokumentation und Modellierung in Signavio sicherstellen
 * Einhaltung von BPM-/Modellierungsstandards (BPMN 2.0)
 * Verwaltung von Signavio (Workflows, Freigaben, User & Rollen)
 * Bearbeitung von Incidents/Tickets und Koordination von Eskalationen
 * Durchführung von Qualitätsprüfungen für Prozesse und Dokumentationen
 * Schulung und Unterstützung von Fachbereichen und Process Ownern
 * Erstellung von Governance- und Betriebsreports


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