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# IT Supporter - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Technology
- **Published:** July 31, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=338431

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation
 * Erste Erfahrung im IT-Support von Vorteil
 * Sehr gute Deutschkenntnisse, Englischkenntnisse mindestens gut
 * Kenntnisse in Windows- und Netzwerktechnologien
 * Kundenorientierung, Problemlösungsfähigkeit und Teamfähigkeit

## Description

* Annahme und Bearbeitung von IT-Supportanfragen im 1st-Level-Support
 * Installation, Konfiguration und Wartung von Hardware und Software
 * Unterstützung bei der Fehleranalyse und -behebung in IT-Systemen
 * Dokumentation und Pflege von Supportfällen im Ticketsystem
 * Zusammenarbeit mit anderen IT-Teams zur Optimierung der IT-Infrastruktur


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