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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Generalist - **Company:** Robert Half - **Location:** Monroe, WA, United States - **Experience:** Experienced - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Backup Devices, Microsoft Outlook, Databases, Database Queries, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Multi-Factor Authentication, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Office, Windows Servers, Windows PowerShell, Microsoft SharePoint, Software Engineering, Systems Integration, Transmission Control Protocol (TCP), Virtual Local Area Networks, Wide Area Networks, Wireless Networks, Network Switches, Office365, Software Troubleshooting, HybridCloud, Firewalls (Computer Science), Microsoft Onedrive, Network Support, Laptops, Hardware Infrastructure, SQL Server Management Studio (SSMS), User Administration, User Accounts - **Published:** July 22, 2026 - **Apply:** https://www.dice.com/job-detail/0b3c1cfa-ed64-47c0-a0fe-ecdf05954b1a ## About the Role * 3+ years of experience in IT Support, Desktop Support, Systems Administration, or Network Support. * Strong troubleshooting experience supporting Windows desktops, laptops, hardware, and software. * Experience administering Microsoft 365, including Outlook, Teams, OneDrive, SharePoint, Exchange Online, and MFA. * Working knowledge of Active Directory, Group Policy, DNS, DHCP, file services, print services, and user/group administration. * Solid understanding of TCP/IP networking, VPN connectivity, wireless networking, switching, VLANs, and firewall fundamentals. * Experience supporting users in both office and manufacturing environments. * Excellent communication, documentation, organization, and customer service skills. Preferred Qualifications * Experience with SQL Server administration, database troubleshooting, reporting, or writing SQL queries. * Knowledge of ERP/MRP systems or experience supporting manufacturing, warehouse, inventory, accounting, or CAD/CAM applications. * Experience monitoring scheduled jobs, integrations, job queues, or automated processes. * Familiarity with PowerShell scripting, automation, endpoint management, backup solutions, or infrastructure monitoring tools. * Experience supporting hybrid cloud/on-premises environments, storage systems, network switches, firewalls, and physical security systems., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. ## Description Robert Half is seeking an experienced IT Generalist to join a growing organization supporting both office and manufacturing operations. You will provide Level II technical support while assisting with Microsoft 365 administration, Windows Server environments. This position is a 2 month contract with potential to extend. Apply today!, * Provide Level II technical support for Windows workstations, laptops, mobile devices, printers, scanners, Microsoft 365 applications, and general software issues. * Administer user accounts, permissions, multi-factor authentication (MFA), onboarding/offboarding activities, and shared resource access. * Support Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file shares, print services, system patching, and documentation. * Troubleshoot networking issues involving LAN/WAN connectivity, VPNs, wireless networks, VLANs, switches, firewalls, DNS, and DHCP. * Assist with maintaining hybrid cloud and on-premises infrastructure, including servers, storage, backups, monitoring, endpoint management, and business continuity initiatives. * Support technology across office, warehouse, and manufacturing environments, including shared workstations, label printers, scanners, network drops, and security/camera systems. * Diagnose and resolve Microsoft 365 issues related to Outlook, Teams, OneDrive, SharePoint, and user account management. * Document technical issues, solutions, and system changes while maintaining a high level of customer service. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)