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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Infrastructure Architecture Specialist or Associate Manager - **Company:** Accenture - **Location:** London, UK - **Salary:** £70,049.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Amazon Web Services, Computer Vision, JIRA, Microsoft Azure, Machine Learning, AI Infrastructure, Google Cloud, Chatbots, Office365, Workspace ONE, Large Language Models, Generative AI, Microsoft InTune, Casper Suite, Gsuite, Servicenow - **Published:** July 24, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5679133136 ## About the Role * Experience with Digital Employee Experience (DEX) platforms such as Nexthink, Lakeside, or ControlUp. * Established experience and understanding of (Intune, Workspace ONE, JAMF) and how AI enhances device experience. * Strong knowledge and firsthand experience of deploying / implementing of AI/ML concepts, including LLMs, chatbots, predictive analytics, and automation frameworks. * Associate and professional level certifications in Microsoft 365, Azure AI, Google Cloud, or ServiceNow. * Experience delivering AI focused change management and adoption programmes with MS Copilot, Google Duet, Clause Copilot * Strong analytical mindset with the ability to identify patterns, inefficiencies, and automation opportunities. * Exceptional communication and presentation skills covering both technical and business concepts * Strong stakeholder management and communication skills * Experience with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy. * Familiarity with current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee experience and Generative AI. * Wider complimentary skills such as AWS, Google, Azure, ServiceNow, BMC certification and SRE are desirable but not compulsory #LI-EU AI Skills * Accenture expects all of its people to utilise AI effectively in their day to day work. The following capabilities are desirable for all roles: * Understanding of core AI concepts and how they apply within business and deli very contexts. * Proficiency in AI powered workplace tools (such as Microsoft 365 Copilot) to create, analyse, and refine content, automate repetitive tasks, summarise information, and improve workflow efficiency. * Awareness of Responsible AI principles and adherence to enterprise AI governance, standards, and approved usage guidelines. * AI Training and/or Certifications, or a commitment to ongoing learning to maintain and grow AI proficiency. ## Description As a Workplace AI enablement Specialist or Associate Manager, you will: * Develop and deliver the organisation's workplace AI strategy, ensuring alignment with business goals and technology roadmaps. * Lead AI enablement programmes across Microsoft 365 Copilot, Google Workspace AI, ServiceNow AI, and other vendor platforms. * Assess current workplace environments and identify opportunities for AI driven productivity, automation, and experience improvement. * Design and implement AI use cases, including intelligent assistants, workflow automation, knowledge retrieval, and predictive insights. * Drive adoption and change management, including training, communications, and user readiness activities. * Establish governance frameworks for responsible AI usage, data protection, and compliance across workplace tools. * Partner with vendors and internal teams to integrate AI capabilities into collaboration, endpoint, and productivity ecosystems. * Build value cases, ROI models, and benefit tracking frameworks for AI initiatives. * Lead workshops, discovery sessions, and executive briefings to shape AI vision and roadmap. * Support RFI/RFP responses, including AI solutioning, technical positioning, and value articulation. * Monitor emerging AI trends and continuously evolve the workplace AI strategy. ## Related Videos - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [AI-Enabled Organisations: From Strategy to Practice](https://www.wearedevelopers.com/videos/100171-ai-enabled-organisations-from-strategy-to-practice) - [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Got AI ideas but no money? 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