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# ServiceDesk Mitarbeitender

- **Company:** Techniklotsen Gmbh
- **Location:** Bielefeld, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, JIRA, Issue Tracking Systems, OTRS, Matrix42
- **Published:** July 31, 2026
- **Apply:** https://www.careerjet.de/jobad/dee1d48a4525eb8fd902b09ff062411c45

## About the Role

Hohe Service- und Kundenorientierung
Freundliche, offene und kommunikative Persönlichkeit
Teamfähig, eigeninitiativ und motiviert
Analytische und lösungsorientierte Arbeitsweise
Gewissenhaft und verlässlich
Schön wäre, wenn du:
Mehrjährige Erfahrung im IT-Support oder ServiceDesk, idealerweise im 2nd Level
Fundierte Kenntnisse in Windows-Client- und Serverumgebungen, Active Directory, Microsoft 365
Erfahrung im Umgang mit Ticketsystemen (z.B. Matrix42, OTRS, Jira)



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