> Markdown version of [/jobs/ext/1581745-manager-iii-support-engineer-amz10220871](https://www.wearedevelopers.com/jobs/ext/1581745-manager-iii-support-engineer-amz10220871). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Manager III, Support Engineer - AMZ10220871

- **Company:** Amazon.com, Inc.
- **Location:** Seattle, WA, United States
- **Experience:** Experienced
- **Salary:** $149,754.0 - $193,200.0
- **Contract:** Permanent contract
- **Skills:** C (Programming Language), Java (Programming Language), JavaScript (Programming Language), C++ (Programming Language), Python (Programming Language), Systems Development Life Cycle, Software Engineering, Scripting, Information Technology
- **Published:** July 16, 2026
- **Apply:** https://www.amazon.jobs/en/jobs/10474535/manager-iii-support-engineer-amz10220871

## About the Role

Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and four years of experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) leading system development teams; (2) software development or technical support experience; (3) scripting in modern program languages such as Python, Java, JavaScript, C, C++ or Go; (4) troubleshooting and debugging technical systems., Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and four years of experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) leading system development teams; (2) software development or technical support experience; (3) scripting in modern program languages such as Python, Java, JavaScript, C, C++ or Go; (4) troubleshooting and debugging technical systems.#0000

## Description

Focus on providing technical support for internal and external-facing services related to the catalog as a Support Engineering Manager within Amazon's Catalog Support and Programs (CSP) team. Collaborate with a team of Support Engineers, drive operational excellence, and enhance customer experiences by improving processes and optimizing team performance. Play a key role in shaping the team's strategic direction, establishing performance metrics, and fostering a culture of continuous improvement. Provide guidance, mentorship, and performance management for Support Engineers. Focus on optimizing processes, improving efficiency, and ensuring high-quality solutions. Work to improve the support experience for both internal users and external customers related to the catalog. Define the team's goals, performance metrics, and long-term vision. Encourage innovation, collaboration, and growth within the team. Resolve complex technical issues and develop solutions. Develop tools and automation to
improve efficiency and reduce manual effort.


## Related Videos

- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [How AWS Generates Polyglot Libraries Based on a Single TypeScript Codebase](https://www.wearedevelopers.com/videos/1026-how-aws-generates-polyglot-libraries-based-on-a-single-typescript-codebase)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)
- [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script)

## Related Articles

- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)