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# IT Support Technician (Help Desk)

- **Company:** CareerCircle
- **Location:** Everett, WA, United States
- **Experience:** Starter
- **Salary:** $43,202.0
- **Contract:** Temporary contract
- **Skills:** Artificial Intelligence, Software Applications, Software Troubleshooting, Guidewire PolicyCenter, Hardware Debugging
- **Published:** July 17, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/wa/everett/e6be4674-07cd-4f15-9d6a-c22a24c8dc43

## About the Role

Demonstrate strong accountability, time management, and professionalism while working independently, especially during periods of limited supervision.

 - Maintain a consistent customer-focused presence throughout the entire shift and ensure support coverage is uninterrupted.

 - Possess reliable transportation, with occasional travel to Everett for training and support activities.

Top Skills Details

customer support,technical support,software troubleshooting

Additional Skills & Qualifications

The ideal candidate is highly reliable, self-motivated, and capable of working independently without direct oversight. They are software-focused, possess strong customer-facing communication skills, and thrive in a phone support environment. Success in this role requires initiative, dependability, and a commitment to delivering excellent support throughout the assigned shift.

Must be able to pass a drug (non-THC) and 7 year lived background check. Must be a US Citizen or Green Card/Permanent Resident per end clients' contractual agreement.

## Description

Operations, Coordinating
Communication
Phone Support
Accountability
Self-Motivation
Professionalism
Time Management
Customer Service
Technical Support
Business Valuation
Calendar Management
Technical Assistance
Full Stack Development
Communication Channels
Artificial Intelligence
Business Transformation
Administrative Functions
Troubleshooting (Problem Solving), The IT Support Specialist is a customer-focused phone support role responsible for providing software and technical assistance to end users in a fast-paced environment. This position requires excellent communication and customer service skills, strong autonomy, and the ability to work independently with minimal supervision. The role is primarily focused on phone and software support, with no hardware repair or deployment responsibilities., Deliver exceptional customer service and support via phone and other communication channels.

 - Provide troubleshooting and support for mobile devices, software applications, and PC-related issues.

 - Communicate effectively with customers, training room participants, IT Service Center teams, and other stakeholders.

 - Perform administrative tasks, including calendar management, scheduling, and email coordination., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Related Jobs
IT Support Technician (Help Desk)
TEKsystems

Everett, WA*On-Site

Scheduling
Operations
Coordinating
Communication
Phone Support
Accountability
Self-Motivation
Professionalism
Time Management
Customer Service
Technical Support
Business Valuation
Calendar Management
Technical Assistance
Full Stack Development
Communication Channels
Artificial Intelligence
Business Transformation
Administrative Functions
Troubleshooting (Problem Solving)
+0


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