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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Technician - **Company:** Caci Inc - **Location:** Los Angeles, CA, United States - **Salary:** $86,600.0 - $181,800.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Complex Networks, Computer Networks, Microsoft Software, Network Service, Microsoft PowerPoint, Service Pack, Microsoft SharePoint, Software Engineering, Computer Network Operations, Juniper, Information Technology, Network Server, Cisco - **Published:** July 14, 2026 - **Apply:** https://www.clearancejobs.com/jobs/9030513/network-operations-technician ## About the Role * Active Secret clearance * Bachelor's degree in a technical field and relevant experience High school diploma or Associate degree and of experience as a Network Operations Technician supporting large, complex networks within a NOC environment Desired: * Experience supporting DoD programs, particularly network modernization initiatives * General proficiency with Microsoft applications (Project, Excel, PowerPoint, Word, Teams, SharePoint) * ITIL v3 or ITSM experience * CCNA or Juniper experience * DoD 8570 IAT III Baseline Certification (Security+ or CCNA-SEC) ## Description Join a mission-driven team supporting critical Air Force network modernization across CONUS installations. As a , you'll play a key role in ensuring the reliability, security, and performance of newly deployed and legacy IT infrastructure. Working in a dynamic Network Operations Center (NOC), you'll triage complex issues, perform root cause analysis, and maintain seamless configuration and operations across enterprise routers, switches, servers, and security systems. This role offers the chance to directly impact national defense readiness while growing your expertise in advanced networking and enterprise-scale infrastructure. * Monitor and evaluate network performance by observing legacy environments and comparing behavior against established baselines. * Create, manage, and respond to incident tickets; perform triage aligned with SOPs and knowledge articles. * Diagnose and resolve IT hardware and software issues across servers, storage, user systems, networks, and security components. * Administer and maintain assigned infrastructure while ensuring user-related security controls remain compliant. * Apply security patches, OS upgrades, IAVA updates, and conduct system patching to preserve environment integrity. * Support implementation of new infrastructure projects and technical refreshes within designated sites. * Maintain comprehensive configuration documentation and develop/update configuration templates for switch and router deployments. * Perform Cisco (or equivalent) device upgrades and apply initial configuration templates during installation. * Troubleshoot system failures, accessibility issues, and network service disruptions, documenting findings and actions. * Monitor outages and overall network health; leverage TTPs and SOPs to resolve tickets efficiently. * Provide training on network operations procedures (TTPs/SOPs) as required. * Participate in engineering design data calls and support network modernization and enhancement initiatives. * Work independently with periodic supervision, executing network ticket resolution and staging new switches/routers using admin access. * Conduct incident analysis, research errors, and perform root cause analysis using administrative access to network components. * Route service requests to appropriate resolving organizations when necessary. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [IKEA Story: Transforming an Iconic Retail Brand](https://www.wearedevelopers.com/videos/444-ikea-story-transforming-an-iconic-retail-brand) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [What's (new) with Spring Boot and Containers?](https://www.wearedevelopers.com/videos/1514-what-s-new-with-spring-boot-and-containers) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)