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# Senior Desktop & Endpoint Support Engineer

- **Company:** Cognizant Technology Solutions Corporation
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $49,001.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Configuration Management, Desktop Environments, System Center Configuration Manager, Software Deployment, User Environment Management, Software Distribution, Workspace ONE, Deployment Automation, Patch Management, Vmware
- **Published:** July 19, 2026
- **Apply:** https://dejobs.org/x/x/03803E57314F4B72B5BD0ACC57C3FACB/job/

## About the Role

* 8-10 years of hands-on experience in Desktop Engineering, Endpoint Management, or End User Computing (EUC) environments.
 * Strong experience with Microsoft SCCM / Configuration Manager , including:
 * Software Distribution
 * Patch Management
 * Operating System Deployment (OSD)
 * Task Sequences
 * Collections Management
 * Proven expertise in VMware Workspace ONE Administration .
 * Strong knowledge of Windows desktop operating systems and enterprise endpoint management practices.
 * Experience implementing endpoint security and compliance controls.
 * Ability to troubleshoot and resolve complex endpoint management issues.
 * Exposure to hybrid and remote workforce support models.
 * Experience with automation and scripting for operational efficiency.
 * Strong analytical, communication, and documentation skills.

Certifications Required

Preferred certifications include Microsoft Endpoint Configuration Manager certification and VMware Workspace One certification or equivalent industry recognized credentials

## Description

* Manage enterprise-scale desktop environments using SCCM to ensure secure, stable, and consistent software deployment, patching, and configuration management.
 * Design, implement, and optimize SCCM collections, task sequences, and deployment strategies to improve operational efficiency and deployment success rates.
 * Create, maintain, and enhance Windows operating system images to support standardized device builds and lifecycle management.
 * Monitor SCCM infrastructure performance, identify bottlenecks, and proactively drive remediation activities.
 * Administer and support VMware Workspace ONE for mobile device enrollment, configuration, management, and security.
 * Configure compliance policies, device profiles, and application deployments to maintain security and regulatory compliance.
 * Collaborate with security teams to implement endpoint protection controls, including encryption, antivirus, and configuration baselines.
 * Develop automation solutions and scripts to streamline endpoint administration and reduce manual effort.
 * Troubleshoot complex issues related to software deployment, endpoint configuration, device enrollment, and application distribution.
 * Partner with Service Desk, Infrastructure, Network, and Application teams to resolve escalations and improve service delivery.
 * Prepare and maintain technical documentation, SOPs, and knowledge articles.
 * Analyze endpoint performance trends and recommend improvements to enhance user experience and operational reliability.
 * Drive continuous improvement initiatives supporting secure, efficient, and modern digital workplace services.


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