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# Technicien Support N2 - Villaroche (77)

- **Company:** QUALIS RECRUTEMENT
- **Location:** Réau, France
- **Salary:** €27,000.0 - €28,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Admin Tools, Apple IOS, Configuration Management Databases, Datasheets, Microsoft Office
- **Published:** July 11, 2026
- **Apply:** https://www.meteojob.com/jobs/55350347

## About the Role

Maîtrise des environnements Office, Windows, iOS et Android.

## Description

Installer et configurer des matériels de l'environnement utilisateur, avec ou sans procédures existantes.
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Installer et configurer des équipements d'infrastructure (serveurs, réseaux, stockage…) selon les procédures en vigueur.
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Analyser, diagnostiquer et résoudre des incidents techniques, même hors cadre procédural.
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Mettre en place des solutions de contournement lorsque nécessaire.
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Appliquer les solutions préconisées par les techniciens N3 et experts métiers pour les incidents complexes.
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Réaliser des opérations via les outils d'administration dans le respect des procédures établies.
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Assurer les déploiements conformément au planning défini.
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Documenter et renseigner les supports de suivi d'intervention (compte rendu d'activité, ticketing, CMDB, etc.).
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Alimenter la base de connaissances (rédaction de procédures, fiches techniques…).


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