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# Help Desk Analyst (Part-time)

- **Company:** LEDGENT
- **Location:** Los Angeles, CA, United States
- **Experience:** Expert
- **Salary:** $52,000.0 - $58,240.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Collaborative Software, Desktop Computing, Microsoft SharePoint, Connectivity Problems, Software Troubleshooting, Laptops, User Administration
- **Published:** July 8, 2026
- **Apply:** https://www.jofdav.com/jobs/58748875-help-desk-analyst-part-time

## About the Role

We are seeking a hands-on Help Desk Analyst / IT Support Specialist for an urgent short-term assignment. We need someone who can hit the ground running, roll up their sleeves, and provide immediate technical support in a fast-paced office environment., * 3+ years of Help Desk, Desktop Support, or IT Support experience

 * Strong hands-on experience with Microsoft 365
 * Advanced knowledge of Microsoft Teams
 * Experience supporting AT&T and T-Mobile business wireless environments
 * Experience with camera systems, security systems, or related office technology
 * Strong troubleshooting and problem-solving skills
 * Ability to work independently with minimal supervision
 * Excellent communication and customer service skills
 * Comfortable working onsite five days per week

## Description

This is an excellent opportunity for an experienced IT professional who enjoys being onsite, solving problems, and supporting end users directly., * Provide day-to-day Help Desk and desktop support for end users

 * Troubleshoot hardware, software, and network connectivity issues
 * Support and administer Microsoft 365 environments, including:
 + Outlook
 + Teams
 + OneDrive
 + SharePoint
 + User account management
 * Configure, deploy, and troubleshoot laptops, desktops, and mobile devices
 * Support and manage Microsoft Teams collaboration tools and conferencing solutions
 * Assist with AT&T and T-Mobile corporate mobile accounts, contracts, device activations, and troubleshooting
 * Support office technology including conference room equipment and camera/security systems
 * Perform workstation setups, upgrades, and equipment moves
 * Document issues, resolutions, and IT procedures
 * Provide exceptional customer service to employees and stakeholders


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