> Markdown version of [/jobs/ext/1598412-voip-telecoms-engineer-desk-field-based](https://www.wearedevelopers.com/jobs/ext/1598412-voip-telecoms-engineer-desk-field-based). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # VOIP Telecoms Engineer (Desk & Field Based) - **Company:** The Job Guru - **Location:** Lamport, UK - **Salary:** £30,000.0 - £40,000.0 - **Contract:** Permanent contract - **Skills:** VoIP, Network Troubleshooting, Salesforce.Com, Wireless Access Point, Wi-Fi Technology - **Published:** July 23, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2889134317-2 ## About the Role We are looking for a skilled and technically capable Telecoms Engineer to install, maintain, troubleshoot and coordinate telecoms and connectivity services across multiple product sets. This is a hands-on, field-based role: day-to-day, you will be installing structured cabling and WiFi access points, setting up hosted phone systems, coordinating orders and diagnosing/resolving faults on customer sites. This role suits someone with a solid grounding in telecoms installation and network troubleshooting who enjoys hands-on technical work, is comfortable working independently on customer sites, and takes pride in getting the detail right., * Proven experience in telecoms installation, including fault-finding and troubleshooting. * Experienced in structured cabling, inclusive but not limited to Cat5/Cat6/Cat6a. * Installing and maintaining WiFi access points. * Installing hosted phone systems. * Network troubleshooting. * Strong organisational skills, with the ability to plan and coordinate multiple jobs and priorities at once. * High attention to detail, particularly around scheduling accuracy and job documentation. * A willingness to learn new products, systems and technologies as the product set evolves. * Comfortable working both independently in the field and as part of a delivery team. * Good communication skills, confident liaising with customers, engineers and suppliers. * Full UK driving licence (required for field visits). Desirable/Not essential * Experience with Salesforce * Previous experience in a delivery, coordination, or project support role within telecoms or IT. Personal Attributes * Organised and methodical, with the ability to manage a varied workload. * Reliable and adaptable * A proactive problem-solver who takes ownership of issues through to resolution. * A team player who communicates clearly with colleagues, customers and suppliers. ## Description * Install, terminate and test structured cabling (Cat5/Cat6/Cat6a) to a high standard, including first and second fix, patching and labelling. * Install and maintain WiFi access points, ensuring correct placement, cabling, power (PoE) and connectivity checks. * Carry out network troubleshooting, including basic router/switch configuration and connectivity checks, to diagnose and resolve faults on site. * Proactively communicate with customers regarding appointment times, delays, or changes to scope. * Ensure equipment, materials and site access are in place ahead of each visit, keeping job logs and internal systems accurate and up to date * Install Hosted Phone Systems to customers' specifications and satisfaction * Diagnose and troubleshoot telecoms and connectivity faults, escalating where necessary. * Liaise with third-party engineers and subcontractors to ensure work is delivered to specification and on schedule. * Maintain accurate records of installations, faults, and resolutions, including photos and completion sign-off where required. This includes site survey documents and risk assessments. * Identify and flag risks or delays to delivery timescales and support resolution to keep projects on track. * Follow health & safety procedures at all times when working on customer sites. * Coordinate orders with the various relevant stakeholders * Update CRM with relevant information and ensure accuracy ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Your next 10x engineer isn't in your city. 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