> Markdown version of [/jobs/ext/1600021-technical-support-specialist](https://www.wearedevelopers.com/jobs/ext/1600021-technical-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Specialist - **Company:** Entergy Corporation - **Location:** Redfield, AR, United States - **Contract:** Permanent contract - **Skills:** Distributed Systems, Monitoring of Systems, Foxboro, Control Logix PLC - **Published:** July 28, 2026 - **Apply:** https://www.juju.com/job/00000000gk6ot0 ## About the Role Minimum education required of the position: + High school diploma or GED or equivalent work experience + **Desired:** + Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field Minimum experience required of the position: + **Tech Support Specialist I:** 0-2 years of power plant or relevant technical experience is preferred. + **Tech Support Specialist II:** 2-4 years of power plant or relevant technical experience is preferred. + **Tech Support Specialist III:** 4-6 years of power plant or relevant technical experience is preferred. + **Tech Support Specialist Sr:** 6+ years of power plant or relevant technical experience is preferred. + **Tech Support Specialist Sr Lead:** 8+ years of power plant or relevant technical experience is preferred. Minimum knowledge, skills, and abilities required of the position: + Proficiency in all applications of the Microsoft Toolkit + Must possess good computer skills + Ability to work independent of direct supervision + Good communication skills also required + Duties often require call outs and work after normal hours + Be able to keep records and reports Preferred knowledge, skills, and abilities 3-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro. Familiar with power distribution systems i.e. switchgear, breakers, transformers, batteries and relays. ## Description Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant., + Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to + Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation + Provide technical support to maintenance, outage, and capital projects + Technical Lead on specific / complex projects which can include contract(or) management responsibilities + Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs. + Conduct and/or support root cause analysis / CAP and prepare reports for management use, Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. This position will primarily support the ETS - Northern Region but will assist all of PowerGen as applicable. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Best Practices for AI-Assisted Development of Distributed Systems](https://www.wearedevelopers.com/videos/100200-best-practices-for-ai-assisted-development-of-distributed-systems) - [Your Distributed System Just Got a Brain. Now What?](https://www.wearedevelopers.com/videos/100017-your-distributed-system-just-got-a-brain-now-what) - [Exploring Durable Execution with Python](https://www.wearedevelopers.com/videos/1234-exploring-durable-execution-with-python) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)