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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director - Software Engineering - Global Web... - **Company:** American Express Company - **Location:** Phoenix, AZ, United States - **Experience:** Expert - **Salary:** $144,250.0 - $256,250.0 - **Contract:** Permanent contract - **Skills:** Adobe Analytics, Java (Programming Language), JavaScript (Programming Language), Adobe Experience Manager, Amazon Web Services, Microsoft Azure, Cloud Computing, Couchbase Servers, Github, Google Analytics, MongoDB, Node.Js, Performance Tuning, Reliability Engineering, Akamai, Software Engineering, Strategies of Testing, Web Applications, Web Application Frameworks, Web Engineering, Web Platforms, Working Model 2D, Circleci, ReactJS, Backend, Vue.js, AngularJS, Information Technology, Graphql, React Redux, Api Gateway, Restful APIs, Web Architecture, Data Pipelines, Jenkins, Microservices - **Published:** May 21, 2026 - **Apply:** https://www.juju.com/job/00000000g11kl1 ## About the Role + Bachelor's degree in Computer Science, Engineering, or related technical field. + 10+ years of experience building customer-facing software products at scale. + 5+ years of direct people management experience leading engineering teams. + 5+ years of hands-on experience building customer-facing web applications using modern web frameworks and technologies, including React, Redux, Flux, Angular, Node.js, GraphQL, REST APIs, Java, Couchbase, MongoDB, Akamai, Adobe Experience Manager, Adobe Analytics, Google Analytics, and cloud platforms such as GCP or AWS. + Proven success engineering and deploying large-scale web products in an agile product development environment. Technical Expertise: + Strong hands-on proficiency with JavaScript, Java, and modern web frameworks (e.g., React, Angular, Vue). + Experience designing and implementing scalable APIs consumed by web and mobile clients. + Deep understanding of high-availability, high-performance, and scalable web architectures. + Ability to dive into technical details, make informed trade-offs, and guide architectural decisions. + Demonstrated technical competencies including:- Web architecture & system design- Modern JavaScript frameworks- Microservices and API gateway patterns- Observability, data orchestration, and backend performance tuning- CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, etc.)- Cloud infrastructure (AWS, GCP, or Azure)- Automation frameworks and testing strategies (unit, integration, E2E)- Performance and reliability engineering Leadership Skills: + Excellent communication skills with the ability to work effectively across engineering, product, design, and business teams. + Strong ability to influence, align stakeholders, and drive clarity in complex delivery environments. + Ability to build strong working relationship with product, business, design and technical teams across various organization. + Demonstrated experience coaching, mentoring, and developing technical professionals. + Ability to lead engineering teams and negotiate or influence across organizational boundaries. + Proven ability to inspire and motivate engineers at all levels. + Ability to shape solutions that meet broader portfolio needs. + Demonstrated ability to quickly learn, adopt, and champion new technologies. ## Description You will be part of the Global Web Engineering team whose mission is to be essential in our Customers' digital lives by providing value, convenience, and delight wherever they are. Your primary responsibilities will be to lead a team of engineers building awesome digital web products used by tens of millions of American Express Customers worldwide. You should enjoy solving complex technical problems and have experience creating modern, scalable, customer-facing web applications. A strong product mindset to influence and drive the product roadmap and excellent delivery are key attributes for this role. You will work in a fast-paced environment with the stability of working for a Fortune 100 company. We're looking for a **Director - Software Engineering** to lead our global web engineering teams, influence the future of our web platform, deliver impactful customer-facing capabilities, and guide talented engineers building applications used by tens of millions of users worldwide. This leader will bring an exceptional blend of strong people leadership and deep engineering expertise. Key Responsibilities: + Work with a team of highly talented web engineers to build and deliver the web roadmap. + Lead, mentor, and grow multiple engineering teams (both co-located and remote) focused on building high-scale, high-performance web applications. + Drive a culture of continuous learning, improvement, and evolving ways of working to strengthen engineering capabilities, platforms, and team growth. + Collaborate with stakeholders across Product, Design, Business, and Technology to drive change required for product execution. + Establish strong working relationships with Product Owners and technical teams across the organization. + Hire, retain, and mentor engineers while promoting strong engineering culture and best practices. + Conduct performance assessments, provide feedback, and maintain a consistent feedback loop with engineering teams. + Communicate complex technical concepts to both technical and non-technical audiences; be a compelling and influential storyteller. + Drive roadmap execution and strategic direction within your area of responsibility. + Use engineering metrics to drive quality, predictability, and continuous improvement. + Ensure alignment of architecture, standards, tools, and delivery methods across engineering and architecture teams. + Provide thought leadership around engineering best practices and emerging technology trends. + Act as a change agent, challenging the status quo and driving improvements to how teams build and deliver software., We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. ## Related Videos - [What the Heck is Edge Computing Anyway?](https://www.wearedevelopers.com/videos/593-what-the-heck-is-edge-computing-anyway) - [Lessons learned from building a thriving Vue.js SaaS application](https://www.wearedevelopers.com/videos/1666-lessons-learned-from-building-a-thriving-vue-js-saas-application) - [Innovating Developer Tools with AI: Insights from GitHub Next](https://www.wearedevelopers.com/videos/1268-innovating-developer-tools-with-ai-insights-from-github-next) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Common Mistakes in Vue.js and How to Avoid Them](https://www.wearedevelopers.com/videos/958-common-mistakes-in-vue-js-and-how-to-avoid-them) - [Coffee with Developers](https://www.wearedevelopers.com/videos/354-coffee-with-developers) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)