> Markdown version of [/jobs/ext/1601054-mitarbeiter-it-support-in-rodermark-hybrides-arbeiten-remote-prasenz](https://www.wearedevelopers.com/jobs/ext/1601054-mitarbeiter-it-support-in-rodermark-hybrides-arbeiten-remote-prasenz). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Mitarbeiter IT Support in Rödermark - hybrides Arbeiten (Remote & Präsenz)

- **Company:** DIS AG
- **Location:** Rödermark, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Information Technology
- **Published:** July 17, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=96142ddbc1575d0f

## About the Role

Idealerweise eine erfolgreich abgeschlossene Ausbildung im IT-Bereich
*

 + Umfassende Erfahrung im Support von Windows 10 und Microsoft Office
 + Erfahrung im Support von mobilen Geräten (Android, iOS)
 + Kenntnisse in gängigen Soft- und Hardwareplattformen

## Description

+ Entgegennahme, Bearbeitung und Beantwortung von Anfragen und Störungen per Telefon, E-Mail oder Monitoring-System
 + Proaktive Analyse und Behebung von Störungen sowie Weiterleitung und Überwachung nicht lösbarer Probleme
 + Dokumentation von Supportvorgängen und Erstellung von Lösungseinträgen in der Wissensdatenbank
 + Unterstützung der IT-Administratoren bei ihren Aufgaben


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