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# Epic Certified Willow Senior Analyst 5944599

- **Company:** Accenture
- **Location:** Denver, CO, United States (Remote available)
- **Experience:** Expert
- **Salary:** $99,840.0 - $114,400.0
- **Contract:** Permanent contract
- **Skills:** Software Documentation, Data Governance, Epic Willow, Performance Monitor
- **Published:** May 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ebcd55a2a537fca2

## About the Role

Do you have experience in Technical Proficiency?, Do you have a High school diploma or GED?, * A minimum of two years of experience as an Epic Willow Analyst with a strong background in managing day to day operations, client stakeholder relationships, and collaboration with offshore teams.

 * A current Epic Willow Certification
 * High school diploma or GED

## Description

Epic Certified Willow Applications Support Coordinator will have experience in managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Application Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas.

 * Act as a subject matter expert (SME) for application workflows and configurations.
 * Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs.
 * Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs.
 * Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring.
 * Maintain system documentation, including workflows, build specifications, and testing protocols.
 * Ensure compliance with HIPAA, data governance, and organizational security policies.
 * Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs.
 * Support the teams working on other applications.

Current Epic Willow certification(s) required
Must possess and maintain all Epic certifications


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