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# Technical Implementation Manager

- **Company:** SweatPals Inc.
- **Location:** Austin, TX, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Software as a Service, Customer Data Management, Data Integrity, Data Transformation, Python (Programming Language), Systems Integration, Scripting, Zapier, Enterprise Integration, Webhooks, Airtable
- **Published:** May 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ac4cdca5e0960e95

## About the Role

Do you have experience in Zapier?, * 4-6+ years in a technical implementation, solutions engineering, forward deployed engineering, or integration engineering role - ideally at a SaaS or marketplace company

 * Highly technical: fluent in APIs, webhooks, data transformation, and scripting (Python, JS, or similar); comfortable reading and writing code to solve real problems
 * Experienced with data migrations - moving customer data from one platform to another cleanly, accurately, and with minimal friction for the end user
 * Equally strong in the room: you can explain a complex integration to a gym owner with zero technical background and make them feel confident, not confused
 * Strong project manager - you track multiple implementations simultaneously, keep stakeholders updated, and nothing falls through the cracks
 * A self-starter who proactively spots process gaps and closes them without waiting to be asked
 * Startup-minded: scrappy, resourceful, and energized by ambiguity and fast growth, * Experience at a two-sided marketplace or platform business
 * Familiarity with fitness, wellness, or event-based industries
 * Experience building internal tooling or automation to improve implementation workflows (Zapier, Airtable, etc.)

## Description

We're hiring a Technical Implementation Manager to own the host onboarding and migration experience post-sale. You'll sit on our Success team and be the person who helps our Success Managers to get hosts from signed to live - handling the technical elements while keeping the host experience smooth and human throughout., * Own the technical onboarding and migratration experience for new hosts - from contract signed to fully live on platform

 * Serve as the primary technical point of contact for hosts during onboarding, managing setup, configuration, integrations, and data migrations end-to-end
 * Build and execute host-specific integration solutions using APIs, webhooks, and scripting - and communicate technical complexity clearly to non-technical stakeholders
 * Lead migration projects for hosts moving from other platforms, ensuring data integrity and minimal disruption
 * Build and maintain scalable onboarding playbooks, technical documentation, and SOPs that reduce time-to-live across the team
 * Surface recurring technical blockers to Product and Engineering - you're the voice of the host during implementation
 * Partner with Success Managers to ensure a clean, confident handoff once hosts are fully activated
 * Track implementation health (time-to-live, blockers, error rates) and use data to continuously improve the process


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