> Markdown version of [/jobs/ext/1612746-technical-support-officer](https://www.wearedevelopers.com/jobs/ext/1612746-technical-support-officer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Officer - **Company:** Reacta Healthcare - **Location:** Deeside, UK - **Salary:** £30,000.0 - £35,000.0 - **Contract:** Permanent contract - **Skills:** Document Management Systems, Microsoft Office, Software Engineering - **Published:** July 17, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5804884479 ## About the Role To be successful in this role, applicants need to have the following essential skills and experience: * Degree or similar in scientific or technical discipline. * Experience of working within a pharmaceutical or related GMP environment. * Demonstrated written and oral communication skills. * Demonstrated ability to work well as part of a team. * Experience of IT software (e.g., Microsoft office, document management or other relevant software) * Has worked in a technical or scientific role. * Demonstrated planning/organisational skills and the ability to work under their own initiative. Desirable Skills and Experience * Experience of implementing GMP or efficiency improvements. * Problem solving experience., Do you want to feel inspired every day? We are future-focused, and our business is growing rapidly. We succeed together through passion, commitment, and teamwork, and so can you. ## Description * Writing GMP documents; protocols, reports, SOPs, BMRs and other technical or scientific documents. * Responding to product queries from health authorities. * Investigating and writing deviations or non-conformance reports and root cause analyses. * Performing and writing risk assessments. * Supporting new product introductions, writing documents, and performing practical formulation activities. * Involvement in audits or inspections both from internal and external parties. * Supporting validation activities as required. * Managing small projects. ## Related Videos - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) - [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [The ABC of DX](https://www.wearedevelopers.com/videos/727-the-abc-of-dx) - [Building an AI-Ready Content Lake: Scaling RAG and Document AI Beyond Demos](https://www.wearedevelopers.com/videos/1977-building-an-ai-ready-content-lake-scaling-rag-and-document-ai-beyond-demos) - [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [16 Best Free React UI Libraries in 2025](https://www.wearedevelopers.com/magazine/148-16-best-free-react-ui-libraries-in-2025) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)