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# Software Support Consultant (French/Swedish/Dutch Speaking))

- **Company:** MCS Rental Software
- **Location:** White Waltham, UK (Remote available)
- **Salary:** £35,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Software Suite, Microsoft SQL Server, SQL Databases
- **Published:** July 31, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5821406119

## About the Role

We're looking for a fluent or native Dutch/Swedish speaker with experience in technical software support and SQL-based data investigation to join our growing UK team., * You have previous experience in a customer-facing support role, ideally within a software or technical environment

 * You are fluent in at least one of the following languages: Swedish or Dutch along with English (written and verbal).
 * You are confident using Microsoft SQL and comfortable writing and executing basic queries and updates
 * You enjoy diving into the details to solve complex technical issues
 * You are empathetic, patient, and able to explain complex concepts in simple terms
 * You thrive in a fast-paced environment and take ownership of problems
 * You have a genuine interest in technology and continuous learning

Desirable Skills

 * Knowledge or understanding of the ITIL framework
 * Experience working within structured service management environments
 * A proactive, investigative mindset

## Description

As a Software Support Consultant, you will be the primary point of contact for our Swedish/Dutch and English-speaking global clientele. You will move beyond basic troubleshooting to become a true product expert, ensuring our users maximise the value of our software suite.

Working within our multilingual support team, you will:

 * Provide expert guidance and resolve complex software queries via our in-house Ticket Management systems
 * Investigate back-end data issues using Microsoft SQL, including writing and executing basic queries and updates
 * Diagnose software bugs and collaborate with the development team to deliver long-term solutions
 * Develop a strong understanding of customer workflows to anticipate needs and improve user experience
 * Document insights and share knowledge across teams to continuously enhance service delivery
 * You will combine technical ability with empathy, ensuring customers maximise the value of our software suite.


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