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# Support Specialist IT Help Desk

- **Company:** DIS AG
- **Location:** Mannheim, Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Product Software Implementation Methods, Laptops, Operational Systems
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5803014790

## About the Role

* Erfolgreicher Abschluss einer Ausbildung als Fachinformatiker (m/w/d) oder ähnlicher Abschluss

Zwei Jahre oder mehr Berufserfahrung in einer vergleichbaren Position
Ausgezeichnete Fertigkeiten in der Verwendung von MS-Betriebssystemen und MS-Office-Programmen
Stark in der Teamarbeit und Kommunikation

## Description

* First Level Applikationsbetreuung, Berechtigungsmanagement und Softwareinstallationen

Teamunterstützung im Bereich IT-Helpdesk
Weiterleitung von Anfragen und Verfolgung bis zur Lösung durch spezialisierte Gruppen
First Level Support/Fehlerbehebung im Bereich PCs, Notebooks, Tablets, Drucker und Telefone


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