> Markdown version of [/jobs/ext/1620454-it-change-management-manager](https://www.wearedevelopers.com/jobs/ext/1620454-it-change-management-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Change Management Manager - **Company:** Gi Group - **Location:** Reading, UK - **Experience:** Expert - **Salary:** £176,800.0 - £180,960.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Monitoring of Systems, Microsoft Office, Microsoft PowerPoint, IT Architecture, Information Technology, Data Analytics, Network Server, Servicenow - **Published:** July 2, 2026 - **Apply:** https://jobsthamesvalley.co.uk/jobs/apply/ats-redirect/?id=2854640592-2 ## About the Role Degree-level education (Bachelor's in IT/Computer Science preferred) 5+ years' experience in IT service delivery and performance management Strong experience setting and managing SLAs/KPIs Solid ITIL-based service operations experience Ability to manage multiple priorities and respond quickly to operational challenges Strong data/MI capability (data analytics) Excellent written and verbal communication High integrity when handling confidential information Desirable ITSM certification (e.g., ITIL v3/v4) PMP (or similar) preferred Knowledge of monitoring tools/technologies Strong understanding of ITSM platforms (e.g., ServiceNow) Good grasp of IT architecture fundamentals (servers, networks, key components) Strong Microsoft Office skills (Excel, PowerPoint, Word) ## Description As IT Change Management Manager, you'll own the end-to-end change management process across the IT environment-ensuring changes are planned, assessed, authorised, scheduled, implemented and reviewed in a controlled way that protects service availability and quality., Lead and govern the full IT change management lifecycle, ensuring compliance with established policies and controls Perform risk and impact assessments for proposed changes across services, infrastructure and business operations Organise and chair Change Advisory Board (CAB) meetings with Digital/Information and wider business stakeholders Coordinate change schedules and ensure clear, timely stakeholder communications Run post-implementation reviews, capturing lessons learned and preventing repeat issues Define, track and report change KPIs (e.g., success rate, failed/emergency changes, change-related incidents) Drive continuous improvement, optimising change efficiency and reducing service disruption Partner with service owners, operations teams and external suppliers to align change activity with priorities ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Software Rollouts Are a People Problem: Meet the Nine Change Management Monsters](https://www.wearedevelopers.com/videos/2109-software-rollouts-are-a-people-problem-meet-the-nine-change-management-monsters) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)