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# Patient Service Specialist (Front Desk)

- **Company:** CareerCircle
- **Location:** Vienna, VA, United States
- **Salary:** $39,520.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Word, Microsoft Excel, Artificial Intelligence, EHR Systems, Electronic Medical Records
- **Published:** July 30, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/va/vienna/6f1f8698-2c2f-4196-b3d8-4e57284f24ca

## About the Role

* Previous customer service experience
 * Medical office or healthcare experience
 * Front desk or receptionist experience
 * Patient registration experience
 * Insurance verification knowledge
 * Experience using EMR/EHR systems
 * Strong computer and data entry skills
 * Excellent communication and organizational skills
 * Reliable attendance and punctuality, * Knowledge of medical terminology
 * Patient check-in/check-out experience
 * Prior authorization experience
 * Medicaid or insurance processing experience
 * Call center or inbound phone support experience, Gain valuable experience within a patient-centered healthcare setting, The ideal candidate is dependable, professional, comfortable multitasking in a fast-paced environment, and passionate about providing excellent patient care and customer service. Reliability and attendance are extremely important, as this individual will be responsible for opening and supporting the front office each day.

## Description

Data Entry, Registration
Multitasking
Front Office
Communication
Phone Support
Medical Records
Customer Service
Patient Assistance
Business Valuation
Patient Registration
Setting Appointments
Health Administration
Full Stack Development
Artificial Intelligence
Business Transformation
Administrative Functions
Electronic Medical Record
Authorization (Computing), We are seeking a reliable and customer-focused Patient Service Specialist to support a busy outpatient healthcare clinic in Vienna, VA. This role serves as the first point of contact for patients and is responsible for managing front desk operations, scheduling appointments, patient registration, insurance verification, and providing exceptional customer service. This is an excellent opportunity for someone with healthcare administrative or medical front desk experience who is looking for long-term career growth within a stable and supportive environment., Patient Registration & Front Desk Support

 * Welcome patients and manage check-in/check-out processes
 * Register new patients and update patient demographics
 * Schedule and confirm appointments
 * Maintain accurate patient records within the EMR system

Customer Service

 * Answer incoming phone calls and assist patients with questions
 * Provide friendly and professional support to patients and visitors
 * Address patient concerns and direct inquiries appropriately

Administrative Duties

 * Verify insurance information and coverage
 * Document patient information and provider notes in the EMR system
 * Assist with patient accounts and general office functions
 * Coordinate follow-up appointments and referrals as needed

Multitasking & Office Coordination

 * Support providers and clinic staff throughout the day
 * Balance phone calls, patient interactions, and administrative tasks simultaneously
 * Ensure smooth daily front office operations, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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