> Markdown version of [/jobs/ext/1623240-senior-systems-analyst](https://www.wearedevelopers.com/jobs/ext/1623240-senior-systems-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Systems Analyst - **Company:** Quality Personnel - **Location:** Shenley Brook End, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Business Software, Business Systems, System Configuration, Crystal Reports (Reporting Software), Data Integrity, Relational Databases, Database Queries, Systems Analysis, Sage ERP, Microsoft SQL Server, Regression Testing, Shopify, Software Requirements Analysis, Data Streaming, Systems Integration, Web Services, Enterprise Data Management, Test Scripts, Magento, Tools for Reporting - **Published:** July 6, 2026 - **Apply:** https://jobsthamesvalley.co.uk/jobs/apply/ats-redirect/?id=2862079812-2 ## About the Role You'll be an experienced Systems Analyst or Business Systems Analyst who enjoys working closely with both technical teams and business stakeholders. Essential Skills & Experience Significant experience in Business Analysis and/or Systems Analysis within an ERP-centric environment. Hands-on experience supporting Enterprise Resource Planning (ERP) systems. Strong understanding of business processes and requirements gathering techniques. Experience writing SQL queries and working with relational databases. Excellent analytical and problem-solving skills. Strong stakeholder management and communication skills. Experience producing functional specifications, process documentation and technical documentation. A collaborative approach with the ability to manage multiple priorities. Desirable Skills & Experience Experience with Sage X3 ERP. Microsoft SQL Server experience. Knowledge of Finance, Warehousing, Supply Chain, Distribution or B2B Commerce. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting platforms. Understanding of APIs, systems integration and enterprise data flows. Experience with Magento, Shopify or other B2B ecommerce platforms. Knowledge of web services, automation and systems integration. ## Description Are you an experienced Systems Analyst with a passion for improving business processes and getting the very best from ERP systems?, Reporting into the IT team, you will take ownership of analysing business requirements, improving processes, supporting our ERP platform and delivering system enhancements that drive operational excellence. You'll combine business analysis, technical systems knowledge and project delivery experience to ensure our business applications continue to evolve with the needs of the organisation. Key Responsibilities Business Analysis & Process Improvement Partner with stakeholders across the business to understand operational challenges and identify opportunities for improvement. Facilitate workshops to gather, analyse and document business and system requirements. Map current and future business processes, identifying inefficiencies and recommending practical solutions. Support business change initiatives by assessing impacts, defining success measures and ensuring successful adoption. Build strong relationships with software vendors and third-party suppliers to ensure timely support and issue resolution. Systems Analysis & Support Provide advanced 2nd and 3rd line support for the ERP system and integrated business applications. Investigate and resolve complex system issues through detailed root cause analysis. Manage system configuration, monitor data integrity and optimise system performance across multiple departments. Ensure systems remain reliable, scalable and aligned with business growth. Project Delivery Contribute throughout the full project lifecycle, from requirements gathering and solution design through testing, implementation and user adoption. Produce high-quality functional documentation and ensure successful delivery of project outcomes. Validate integrations, business rules and data flows to ensure robust end-to-end processes. Testing & Quality Assurance Develop and execute test plans, test scripts and User Acceptance Testing (UAT). Perform regression testing for system upgrades and enhancements. Ensure all system changes meet business requirements and quality standards before deployment. Reporting & Business Intelligence Design, develop and maintain operational and analytical reports. Work with stakeholders to understand reporting requirements and deliver meaningful business insights. Training & Documentation Deliver training to end users on new functionality and business processes. Produce user guides, knowledge articles, process documentation and technical specifications. 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