> Markdown version of [/jobs/ext/1623786-application-support-development-engineer-l2](https://www.wearedevelopers.com/jobs/ext/1623786-application-support-development-engineer-l2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application - Support & Development Engineer (L2)

- **Company:** Veepee
- **Location:** Barcelona, Spain
- **Contract:** Permanent contract
- **Skills:** .NET Framework, PHP (Programming Language), Artificial Intelligence, Software Bug Management, Cascading Style Sheets (CSS), Code Review, Databases, PostgreSQL, Standard Sql, SQL Databases, Symfony, Scripting, Application Enhancement Tool, ReactJS, Grafana, Git, Vue.js, Front End Software Development, Kibana, Zendesk, Software Version Control
- **Published:** July 30, 2026
- **Apply:** https://www.tecnoempleo.com/application-support-development-engineer-l2-veepee/php-symfony/rf-0c6111c0923a8343754f

## About the Role

Knowledge of PHP with frameworks like Symfony or C# and .NET Core frameworks

 - Strong knowledge of SQL (joins, diagnostic queries) and familiarity with PostgreSQL
 - Ability to read/understand code and troubleshoot to eliminate bugs
 - Ability to document and communicate technical solutions to non-technical users
 - Excellent analytical skills, autonomy, and initiative
 - Strong interpersonal skills, comfortable working with cross-functional, interdisciplinary teams
 - Experience using version control systems like Git and comfortable working with branches
 - Fluent written and spoken English
 - Proactive, versatile, and not afraid of challenges or moving between code and user-facing support

NICE TO HAVE skills

 - Previous experience in L2/L3 technical support roles
 - Experience monitoring deployments/products through Kibana and Grafana
 - Experience with product taxonomy/catalog management
 - Interest or experience in applied AI / automation (MCP, AI-assisted scripting)
 - Experience with Freshdesk or similar ticketing platforms
 - Experience in frontend technologies such as React, Vue, CSS
 - Knowledge of DDD/Hexagonal Architecture

## Description

As a Support & Development Engineer, you will join the Support L2 team, a transversal function that acts as a bridge between support agents and L3 development teams. The role combines 50% advanced incident resolution and 50% development of small features, internal tools, and automations, with the goal of increasing the support team´s technical autonomy.

TASKS

 - Support (50%)
 - Resolve advanced L2 tickets: database usage, SQL queries, source code review
 - Investigate complex incidents, access the code, and understand how it works
 - Apply targeted code changes to resolve incidents
 - Standard ticket management: validate, qualify, and track incidents through to resolution
 - Provide second-line support to users and other support teams
 - Manage and maintain product catalog/taxonomy attributes across internal platforms
 - Modify and administer Freshdesk at the scripting/code level
 - Keep technical documentation up to date: L2 articles, specifications, user guides for bug fixes and new features

Development (50%)

 - Create endpoints for the team´s internal platforms and tools to streamline manual L3 tasks
 - Fix bugs and handle small development tasks across the team´s product scope (PHP and/or .NET)
 - Build internal support tools
 - Develop AI-powered tools for Support (MCP projects)
 - Contribute ideas and prototypes for applying AI to support processes, Nunca debes compartir tus datos bancarios ni fotos de tus documentos al solicitar un empleo. Si tienes alguna duda sobre un proceso de selección
En esta oferta serás redirigido a la pagina web de la empresa.
Completa el formulario en su web.

 * Barcelona (Híbrido)
Ubicación

 * Programador
Funciones

 * Jornada completa
Jornada

 * 1 año
Experiencia

 * Indefinido
Tipo contrato
*


## Related Videos

- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [Lessons learned from building a thriving Vue.js SaaS application](https://www.wearedevelopers.com/videos/1666-lessons-learned-from-building-a-thriving-vue-js-saas-application)
- [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94)
- [Debug a Kubernetes Operator](https://www.wearedevelopers.com/videos/487-debug-a-kubernetes-operator)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)
- [Frontend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/195-frontend-developer-salary-in-germany-2023)