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# IT Techniker im Onsite Support

- **Company:** Central IT Services GmbH
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office, Laptops
- **Published:** July 19, 2026
- **Apply:** https://www.adzuna.de/details/5330254608

## About the Role

* Du hast Kenntnisse in Windows Betriebssystemen
 * Du hast Kenntnisse im MS Office Umfeld
 * Du hast eine selbständige Arbeitsweise
 * Du hast gute Hardware Kenntnisse
 * Du hast Kenntnisse in der Nutzung von Ticketsystemen
 * Du hast gute Englischkenntnisse

## Description

* Die Entgegennahme von Kundenmeldungen bei technischen Störungen und Anwendungsproblemen
 * Die Fehlersuche und Fehlerbeseitigung remote und vor Ort. Weiterleitung an weitere fachliche Stellen
 * Die Konfiguration und Installation von Notebooks, und Peripheriegeräten
 * Die Installation und Verteilung von Software
 * Die Ticketverteilung und Beachtung der ordnungsgemäßen Durchführung sowie dem Einhalten der SLA Zeiten


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