> Markdown version of [/jobs/ext/1628792-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/1628792-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** Ashdown Group
- **Location:** London, UK
- **Salary:** £78,000.0
- **Contract:** Temporary contract
- **Skills:** Disaster Recovery, Monitoring of Systems, Network Troubleshooting, Windows Servers, Network Configuration and Change Management, Networking Cables, Network Monitoring, Microsoft Network Monitor, Network Administration, Paessler Router Traffic Grapher, Server Administration, Backup and Restore, Server Migration, Information Technology
- **Published:** July 8, 2026
- **Apply:** https://www.totaljobs.com/job/it-support-engineer/ashdown-group-job107655062

## About the Role

* Proven experience in server management, including maintenance and migration.
 * Strong knowledge of network management and troubleshooting.
 * Experience in desktop support and user assistance.
 * Ability to work independently and manage time effectively.
 * Excellent problem-solving and analytical skills.
 * Strong communication and interpersonal skills.

Preferred Qualifications:

 * Experience with Microsoft Windows Server and Windows 10/11 Pro.
 * Familiarity with network monitoring tools such as PRTG Network Monitor.
 * Previous experience in a similar role within a corporate environment.

## Description

A market leading tech company is seeking a skilled IT Support Contractor for a 6-month engagement to be based onsite at their SW London location. The ideal candidate will have strong expertise in server management, with additional skills in network and desktop management., * Server Management:

 + Perform server maintenance tasks including drive replacement and powering on servers.
 + Assist with server migration and site closure as needed.
 + Monitor and manage server room access.
 + Ensure compliance with industry regulations and standards.
 + Perform regular data backups and disaster recovery operations.
 * Network Management:
 + Move network cables as required.
 + Monitor the A/C unit in the server room.
 + Manage network configurations and monitor system performance.
 + Troubleshoot and resolve network issues.
 * Desktop Management:
 + Power on workstations for remote users as required.
 + Assist users with basic IT issues during morning UK hours.
 + Process e-waste and ship gear back to the Plymouth depot.

Additional Responsibilities:

 * Be on-call on-site in case of power outages.
 * Provide on-site presence in the mornings following patch deployments.
 * Reset power strips as needed.
 * Collaborate with various departments to ensure IT systems align with organizational goals.
 * Document IT processes, systems, and configurations for future reference.
 * Provide on-site support coordination for desktop-related issues.


## Related Videos

- [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Convincing Product teams to Adopt Gitops in a Large Org](https://www.wearedevelopers.com/videos/1936-convincing-product-teams-to-adopt-gitops-in-a-large-org)
- [Covid-19 - A crowdsourced map for checking supermarket wait times worldwide](https://www.wearedevelopers.com/videos/337-covid-19-a-crowdsourced-map-for-checking-supermarket-wait-times-worldwide)
- [Azure-Well Architected Framework - designing mission critical workloads in practice](https://www.wearedevelopers.com/videos/1529-azure-well-architected-framework-designing-mission-critical-workloads-in-practice)
- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)