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# Service Desk Technician

- **Company:** Manpower
- **Location:** Marston, MO, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computing Platforms, VoIP, Databases, IT Management, Virtual Private Networks (VPN), Wi-Fi Technology, Network Routers, Firewalls (Computer Science), Information Technology, Industrial Software, Allen-Bradley Factory Automation Equipment
- **Published:** July 2, 2026
- **Apply:** https://www.juju.com/job/00000000gdb7hu

## About the Role

+ **Education level:** Technical degree in IT related field

 + **Knowledge required:** generalist in IT support, IT sustaining, IT infrastructure, IT connectivity, IT systems and industrial automation.

 + **Experience required:** At least 3 years in this area of work.

 + **Soft skills required** :

 + Capacity to work in a team and to mobilize various multidisciplinary actors

 + Autonomous and self starter

 + Solution provider and an agent of change

 + **Language:** English

## Description

We are seeking an IT Service Desk Technician who will be responsible for the assurance of IT hardware, software, connectivity, including new IT implementations are working well and in according with the IT governance and policies of company., 1. _Execute IT operational tasks in accordance with company's IT process for_

 2. _Security (antivirus, incidents reports, etc.)_

 3. _Servers (physical and virtual, databases, storages, backups, etc.)_

 4. _Connectivity (Firewall, Routers, Switches, VPNs, Wi-Fi Controllers, AP, Links, etc.)_

 5. _Workplace (software platform for end user based on OS Windows)_

 6. _IT Inventory_

 7. _Configuration Management_

 8. _Change Management_

 9. _Support and ensure all IT policies._

 10. _Support all users, providing training in accordance with work instructions for each software._

 11. _Support and ensure the correct functioning of the various IT services:_

 12. _Voice communications (mobile phones, analogic phones and VoIP)_

 13. _Printing (laser and thermals)_

 14. _Gadgets of all kinds of workstations (mouse, keyboards, screens, etc.)_

 15. _Monitoring system by cameras_

 16. _IT integration between OT (Operational Technology) and AT (Automation Technology)_

_Support the industrial software required, including Allen Bradley Trends and PLC programming management._

What's Needed?


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