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# IT Manager

- **Company:** Michael Page
- **Location:** London, UK
- **Experience:** Expert
- **Salary:** £65,000.0 - £70,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Business Software, Software as a Service, Cyber Security, Domainkeys Identified Mail, Domain-Based Message Authentication Reporting and Conformance (DMARC), Domain Name System (DNS), Identity and Access Management, Information Technology Operations, Microsoft SharePoint, Wi-Fi Technology, SARS Software Products, Microsoft Power Automate, Microsoft InTune, Sender Policy Framework (SPF)
- **Published:** July 10, 2026
- **Apply:** https://www.michaelpage.co.uk/job-detail/it-manager/ref/jn-072026-7059969

## About the Role

* 5+ years' experience in a similar hands-on IT operations role
 * Strong background in service desk and IT operations environments
 * Extensive experience with Microsoft 365 and Windows endpoint management
 * Proven experience managing IT within a fast-growing, global business
 * Ownership experience across InfoSec and data protection
 * Strong understanding of identity management, endpoint security and SaaS ecosystems
 * Experience working with MSPs and managing vendor relationships
 * Degree (2:1 or above) in a relevant field
 * ITIL certification (v3 or v4) desirable
 * Microsoft certifications desirable

## Description

* Manage and resolve IT incidents and service requests within SLA, coordinating with a third-party MSP
 * Oversee MSP performance, ensuring service delivery and continuous improvement
 * Own IT asset management, including procurement and lifecycle tracking of hardware
 * Lead and optimise the Microsoft 365 environment, including Intune, Defender, identity and access management, and compliance
 * Configure and support SaaS business applications across the organisation
 * Streamline Joiner, Mover, Leaver processes and ensure efficient onboarding/offboarding
 * Support and maintain communication platforms such as Teams, RingCentral and Slack
 * Manage DNS, email security and domain reputation (SPF, DKIM, DMARC)
 * Oversee office technology infrastructure including networks, Wi-Fi and new office setups
 * Drive InfoSec maturity aligned to CIS framework, including risk management and policy development
 * Maintain Cyber Essentials Plus certification and deliver security awareness training
 * Ensure compliance with data protection regulations, including SARs and RTBF processes
 * Lead and deliver Microsoft Copilot and AI initiatives
 * Collaborate with application teams on SaaS, SharePoint and Power Automate solutions


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