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# Platform Product Manager

- **Company:** JPMorgan Chase & Co.
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Cloud Computing, Continuous Integration, Programming Tools, Distributed Systems, Systems Development Life Cycle, Policy as Code, Mttr, Containerization
- **Published:** July 8, 2026
- **Apply:** https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/requisitions/preview/210764176

## About the Role

* 7+ years in product management (or equivalent) with meaningful time in platform products, infrastructure, or developer tooling.
 * Strong technical background: comfortable discussing distributed systems, APIs, CI/CD, cloud/container platforms, observability, identity/access, and SDLC best practices.
 * Demonstrated experience building products for developers (e.g., internal platforms, SDKs, APIs, CLIs, developer portals, frameworks, runtime tooling).
 * Proven ability to translate technical concepts into product outcomes, aligning engineering execution to measurable customer (developer) impact.
 * Experience running discovery and prioritization with multiple stakeholder groups and competing priorities; excellent judgment on tradeoffs.
 * Strong written and verbal communication; able to create requirements, roadmaps, and exec-ready updates that are concise and actionable.

Preferred qualifications, capabilities and skills

 * Experience in building platform and technical product
 * Familiarity with B2B SaaS business model
 * Experience operating products in regulated environments with embedded security and audit requirements.
 * Background as a software engineer, SRE, solutions architect, or technical program manager prior to PM.

## Description

* Own platform product strategy and roadmap for developer experience such as observability, documentation portal and others
 * Deeply understand developer needs through discovery: interviews, telemetry, support tickets, and community feedback; translate pain points into prioritized initiatives.
 * Define and manage product requirements for platform capabilities (APIs/SDKs, CLI tools, docs, workflows, governance guardrails) with clear success metrics.
 * Partner tightly with platform engineering and SRE to deliver reliable, secure, scalable platform services with strong operational posture (SLIs/SLOs, incident learnings, capacity planning).
 * Drive adoption and usability: reduce friction in onboarding, improve time-to-first-deploy, standardize developer workflows, and improve documentation and enablement.
 * Balance enablement with controls: collaborate with security/risk/compliance stakeholders to embed guardrails (policy-as-code, secure defaults, approvals, auditability) without degrading developer velocity.
 * Use data to make decisions: define KPIs (activation, retention, NPS/CSAT, lead time, deployment frequency, change failure rate, MTTR), instrument the product, and run experiments.
 * Communicate and align stakeholders across engineering, architecture, security, and business leadership; create crisp narratives, tradeoffs, and sequencing.


## Related Videos

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- [Stop Renaming Teams, Start Product Thinking: A PM's Guide to Platform-as-a-Product](https://www.wearedevelopers.com/videos/100342-stop-renaming-teams-start-product-thinking-a-pm-s-guide-to-platform-as-a-product)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Decoupled Authorization using Policy as Code](https://www.wearedevelopers.com/videos/35-decoupled-authorization-using-policy-as-code)

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